Attending the International Conference of Research Library Directors and the post-conference OCLC Institute seminar from the Asia Pacific region: (seated, left to right) Yukio Fujinori, general manager, Database Marketing Department, Kinokuniya Company, Japan; Mami Takasaki, OCLC intern from Kinokuniya Company, Japan; Shigeharu Ono, vice-president, Kinokuniya Publications Service of New York; Wei Fu Bender, user services specialist, OCLC Asia Pacific Services; (middle row) Michael M. Lee, university librarian, the Chinese University of Hong Kong; Janet Copsey, university librarian, University of Auckland, New Zealand; Shu-En Tsai, marketing executive, OCLC Asia Pacific Services; Vivian Chiang, sales manager, Flysheet Information Services, Taiwan; Crystal Ju-Ya Cheng, assistant sales manager; Flysheet Information Services, Taiwan; Peggy Shu-Te Liu, vice president, Flysheet Information Services, Taiwan; (back row) Yoshimasa Fujiwara, director, Office of Academic Information, Asia University, Japan; Eliza Sproat, marketing communications specialist, OCLC Asia Pacific Services; Neil McLean, university librarian, Macquarie University Library, Australia; Kamales Santivejkul, director, Center of Academic Resources, Chulalongkorn University, Thailand; George Ouyang, marketing specialist, OCLC Asia Pacific Services; Andrew H. Wang, director, OCLC Asia Pacific Services. Also attending, but not pictured: Jian-Zhong Wu, deputy director, Shanghai Library, China; Warren Horton, director general, National Library of Australia. OCLC Asia Pacific Services staff not pictured: Janie K. McGlone, user support coordinator, and Jo Oppenheimer, administrative coordinator.