All OCLC PICA customers - whether they use one or more of our applications, or have worked with us as partners in a bespoke design - have the peace of mind that their software solution is fully backed up by a comprehensive range of services.
Thanks to over four decades of experience of delivering solutions to the information, knowledge and library markets, OCLC PICA has built up a comprehensive collection of services that have been developed around two central principles:
Quality and People
Software needs people to make it work and OCLC PICA employ the highest calibre of industry professionals to make sure that both new, and established customers receive the highest quality of service and support.
Whether your requirement is one day's training for new staff, or delivery of your software solution as a fully managed service, OCLC PICA's quality management system provides the framework to ensures delivery to the highest standard - consistently.
