OCLC PICA - Digital library solutions, information management solutions

Features & Benefits

Feature Benefit

Fully automates the entire ILL management process Reduces turnaround times and accommodates an increased volume of customer requests whilst eliminating routine manual ILL tasks

Highly flexible and configurable solution with options such as:

VDX implemented at each location or centrally

Mediated or unmediated requests

Ability to prioritise ILL rota by a number of factors including price and speed
ILL service can be structured in accordance with the organisation’s business model

IPIG compliance and compatible with MARC21, ISO 10160/10161 interlibrary loan, GEDI, Z39.50, SIP and developing NCIP standards
Ensures interoperability:

For cross-database searching to source ILL suppliers with an appropriate copy

To communicate with suppliers throughout the request process

To integrate with local library system

Supports both mediated and unmediated requests Organisations can determine the level of library staff intervention appropriate to their working practices, budget and user demands

Library and supplier directories for maintaining details of the services provided by document suppliers and libraries Ensures that supplier information on services provided, costs etc is available as a key source in the automatic rota generation process

Intelligent automatic request routing generation:

Sources requests from both libraries and commercial suppliers

Automatically matches requests to library’s preferred supplier, selecting alternatives if the first, or preferred choice, is unavailable

Eliminates manual intervention in sourcing of ILL requests.
Enables organizations to source requests by factors important to them and their users, such as price and speed

Checks holdings and availability information Turnaround time improved as requests are only directed to libraries with available copies

User/Patron facilities:

Place, track and renew requests via ZPORTAL

Place requests via E-mail and OpenURL

Automatic alerts when request status changes

Improves service to users/patrons whilst reducing staff time spent on:

manually entering user requests

responding to user queries on progress of requests

Integrated online delivery functions

Electronic document delivery to the desktop

Fully integrated with Ariel
Improves service to customers by delivering electronically wherever possible and reducing transit times

Manages US, UK and Australian copyright Ensures compliance with copyright law

Both Web and Windows staff interfaces Organizations match interface to their structure and to staff preferences

Off-campus student requesting, monitoring, alerting, and document delivery Increased satisfaction with the rapid turn-around time for off-campus student requests

Management reporting capabilities via ODBC to the Oracle RDBMS Service performance can be determined from the detailed statistical reports

Feature	Benefit
Fully automates the entire ILL management process	Reduces turnaround times and accommodates an increased volume of customer requests whilst eliminating routine manual ILL tasks
Highly flexible and configurable solution with options such as: VDX implemented at each location or centrally Mediated or unmediated requests Ability to prioritise ILL rota by a number of factors including price and speed	ILL service can be structured in accordance with the organisation’s business model
IPIG compliance and compatible with MARC21, ISO 10160/10161 interlibrary loan, GEDI, Z39.50, SIP and developing NCIP standards	Ensures interoperability: For cross-database searching to source ILL suppliers with an appropriate copy To communicate with suppliers throughout the request process To integrate with local library system
Supports both mediated and unmediated requests	Organisations can determine the level of library staff intervention appropriate to their working practices, budget and user demands
Library and supplier directories for maintaining details of the services provided by document suppliers and libraries	Ensures that supplier information on services provided, costs etc is available as a key source in the automatic rota generation process
Intelligent automatic request routing generation: Sources requests from both libraries and commercial suppliers Automatically matches requests to library’s preferred supplier, selecting alternatives if the first, or preferred choice, is unavailable	Eliminates manual intervention in sourcing of ILL requests. Enables organizations to source requests by factors important to them and their users, such as price and speed
Checks holdings and availability information	Turnaround time improved as requests are only directed to libraries with available copies
User/Patron facilities: Place, track and renew requests via ZPORTAL Place requests via E-mail and OpenURL Automatic alerts when request status changes	Improves service to users/patrons whilst reducing staff time spent on: manually entering user requests responding to user queries on progress of requests
Integrated online delivery functions Electronic document delivery to the desktop Fully integrated with Ariel	Improves service to customers by delivering electronically wherever possible and reducing transit times
Manages US, UK and Australian copyright	Ensures compliance with copyright law
Both Web and Windows staff interfaces	Organizations match interface to their structure and to staff preferences
Off-campus student requesting, monitoring, alerting, and document delivery	Increased satisfaction with the rapid turn-around time for off-campus student requests
Management reporting capabilities via ODBC to the Oracle RDBMS	Service performance can be determined from the detailed statistical reports

VDX

VDX for Groups

Features & Benefits