WorldCat Identities

American Hotel & Motel Association Educational Institute

Overview
Works: 639 works in 1,234 publications in 2 languages and 6,619 library holdings
Genres: Handbooks and manuals 
Roles: Other
Classifications: TX911.3.M27, 647.94
Publication Timeline
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Most widely held works about American Hotel & Motel Association
 
Most widely held works by American Hotel & Motel Association
Training for the hospitality industry : techniques to improve job performance by Lewis C Forrest( Book )

6 editions published between 1983 and 1996 in English and held by 295 WorldCat member libraries worldwide

Hospitality sales and advertising by James R Abbey( Book )

7 editions published between 1989 and 1998 in English and held by 273 WorldCat member libraries worldwide

Managing hospitality human resources by Robert H Woods( Book )

7 editions published between 1992 and 2012 in English and held by 196 WorldCat member libraries worldwide

Hospitality facilities management and design by David M Stipanuk( Book )

7 editions published between 1992 and 2002 in English and held by 171 WorldCat member libraries worldwide

Contemporary club management( Book )

6 editions published between 1997 and 2013 in English and Chinese and held by 154 WorldCat member libraries worldwide

Convention management and service by Milton T Astroff( Book )

5 editions published between 1998 and 2011 in English and held by 151 WorldCat member libraries worldwide

Hospitality sales and marketing by James R Abbey( Book )

7 editions published between 1998 and 2014 in English and held by 151 WorldCat member libraries worldwide

In today's highly-competitive hospitality market, it is essential to have an understanding of sales and marketing. Hospitality Sales and Marketing goes beyond theory to focus on a customer-oriented and practical approach for effectively marketing hotels and restaurants. The book explores the "four Ps" (price, product, promotion, and place) as they relate to specific market segments, providing a customer-focused perspective. Illustrations and exhibits include industry examples (forms, checklists, advertisements, etc.) that are used by today's industry leaders to effectively market their properties
The art and science of hospitality management by Jerome J Vallen( Book )

2 editions published in 1987 in English and held by 143 WorldCat member libraries worldwide

Managing quality services by Stephen J Shriver( Book )

2 editions published in 1988 in English and held by 134 WorldCat member libraries worldwide

Housekeeping( Visual )

29 editions published between 1985 and 2005 in English and Undetermined and held by 125 WorldCat member libraries worldwide

Examines safety tips and the responsibilities of laundry attendants
Convention management & service by Frank W Berkman( Book )

4 editions published between 1978 and 1986 in English and held by 119 WorldCat member libraries worldwide

Managing human resources in the hospitality industry by David Wheelhouse( Book )

3 editions published in 1989 in English and held by 118 WorldCat member libraries worldwide

Managing hospitality engineering systems by Michael H Redlin( Book )

2 editions published in 1987 in English and held by 116 WorldCat member libraries worldwide

Uniform system of accounts for the lodging industry( Book )

3 editions published in 1996 in English and held by 109 WorldCat member libraries worldwide

Front office( Visual )

20 editions published between 1986 and 1991 in English and Undetermined and held by 108 WorldCat member libraries worldwide

Explains the crucial role played by the front office throughout a guest's stay at a hotel or motel, and stresses the importance of guest relations. Also covers suggestive selling, the positive effects of positive attitudes, and telephone courtesy, among other topics
Resort development and management by Chuck Y Gee( Book )

4 editions published between 1981 and 1996 in English and held by 105 WorldCat member libraries worldwide

Principles of food and beverage operations by Jack D Ninemeier( Book )

2 editions published in 1984 in English and held by 102 WorldCat member libraries worldwide

The spirits of hospitality : an overview of the origin, history, and service of alcoholic beverages by Donald A Bell( Book )

1 edition published in 1976 in English and held by 96 WorldCat member libraries worldwide

Convention sales : a book of readings( Book )

1 edition published in 1990 in English and held by 90 WorldCat member libraries worldwide

Security : employee awareness and problem prevention( Visual )

16 editions published between 1987 and 1996 in English and No Linguistic content and held by 86 WorldCat member libraries worldwide

Teaches security procedures to hotel employees. Discusses security awareness, being alert to problems, safe and secure guestrooms, handling unwelcome visitors, and reporting
 
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Audience Level
0
Audience Level
1
  Kids General Special  
Audience level: 0.36 (from 0.19 for Front offi ... to 0.86 for Catalog ...)

Contemporary club management
Alternative Names

controlled identityAmerican Hotel & Lodging Association. Educational Institute

controlled identityAmerican Hotel & Motel Association

Educational Institute

Educational Institute of AH&MA

Educational Institute of AH&MA

Educational Institute of the American Hotel & Motel Association

Educational Institute of the American Hotel & Motel Association

Educational Institute of the American Hotel and Motel Association

Languages
English (133)

Chinese (1)

Covers
Hospitality facilities management and designContemporary club managementConvention management and service