WorldCat Identities

American Hotel & Motel Association Educational Institute

Overview
Works: 590 works in 1,309 publications in 2 languages and 6,428 library holdings
Genres: Handbooks and manuals 
Roles: Editor, Other
Publication Timeline
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Most widely held works about American Hotel & Motel Association
 
Most widely held works by American Hotel & Motel Association
Hospitality sales and advertising by James R Abbey( Book )

7 editions published between 1989 and 1998 in English and held by 264 WorldCat member libraries worldwide

Managing hospitality human resources by Robert Woods( Book )

7 editions published between 1992 and 2012 in English and held by 193 WorldCat member libraries worldwide

Hospitality facilities management and design by David M Stipanuk( Book )

10 editions published between 1992 and 2006 in English and held by 171 WorldCat member libraries worldwide

Training for the hospitality industry by Lewis C Forrest( Book )

5 editions published between 1989 and 1996 in English and held by 168 WorldCat member libraries worldwide

Contemporary club management( Book )

7 editions published between 1997 and 2013 in English and Chinese and held by 153 WorldCat member libraries worldwide

Hospitality sales and marketing by James R Abbey( Book )

7 editions published between 1998 and 2014 in English and held by 153 WorldCat member libraries worldwide

In today's highly-competitive hospitality market, it is essential to have an understanding of sales and marketing. Hospitality Sales and Marketing goes beyond theory to focus on a customer-oriented and practical approach for effectively marketing hotels and restaurants. The book explores the "four Ps" (price, product, promotion, and place) as they relate to specific market segments, providing a customer-focused perspective. Illustrations and exhibits include industry examples (forms, checklists, advertisements, etc.) that are used by today's industry leaders to effectively market their properties
Convention management and service by Milton T Astroff( Book )

5 editions published between 1998 and 2011 in English and held by 146 WorldCat member libraries worldwide

The art and science of hospitality management by Jerome J Vallen( Book )

2 editions published in 1987 in English and held by 139 WorldCat member libraries worldwide

Managing quality services by Stephen J Shriver( Book )

2 editions published in 1988 in English and held by 128 WorldCat member libraries worldwide

Housekeeping( Visual )

35 editions published between 1985 and 2005 in English and Undetermined and held by 119 WorldCat member libraries worldwide

Host Margaret Kappa discusses the professional way to clean a guestroom, including the bathroom, in a hotel or motel
Training for the hospitality industry : techniques to improve job performance by Lewis C Forrest( Book )

2 editions published in 1983 in English and held by 119 WorldCat member libraries worldwide

Convention management & service by Frank W Berkman( Book )

4 editions published between 1978 and 1986 in English and held by 117 WorldCat member libraries worldwide

Managing human resources in the hospitality industry by David Wheelhouse( Book )

5 editions published in 1989 in English and held by 115 WorldCat member libraries worldwide

Managing hospitality engineering systems by Michael H Redlin( Book )

3 editions published in 1987 in English and Undetermined and held by 114 WorldCat member libraries worldwide

Uniform system of accounts for the lodging industry( Book )

3 editions published in 1996 in English and held by 108 WorldCat member libraries worldwide

Resort development and management by Chuck Y Gee( Book )

4 editions published between 1981 and 1996 in English and held by 102 WorldCat member libraries worldwide

Principles of food and beverage operations by Jack D Ninemeier( Book )

2 editions published in 1984 in English and held by 98 WorldCat member libraries worldwide

The spirits of hospitality : an overview of the origin, history, and service of alcoholic beverages by Donald A Bell( Book )

1 edition published in 1976 in English and held by 94 WorldCat member libraries worldwide

Convention sales : a book of readings( Book )

1 edition published in 1990 in English and held by 90 WorldCat member libraries worldwide

Front office( Visual )

22 editions published between 1986 and 1991 in English and Undetermined and held by 89 WorldCat member libraries worldwide

Explains the crucial role played by the front office throughout a guest's stay at a hotel or motel, and stresses the importance of guest relations. Also covers suggestive selling, the positive effects of positive attitudes, and telephone courtesy, among other topics
 
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Audience Level
0
Audience Level
1
  Kids General Special  
Audience level: 0.37 (from 0.19 for Front offi ... to 0.86 for Catalog ...)

Contemporary club management
Alternative Names

controlled identityAmerican Hotel & Lodging Association. Educational Institute

controlled identityAmerican Hotel & Motel Association

Educational Institute

Educational Institute of AH&MA

Educational Institute of the American Hotel & Motel Association

Educational Institute of the American Hotel and Motel Association

Languages
English (132)

Chinese (1)

Covers
Hospitality facilities management and designContemporary club managementConvention management and service