WorldCat Identities

Alessandra, Anthony J.

Overview
Works: 298 works in 740 publications in 1 language and 33,894 library holdings
Genres: Case studies  Handbooks and manuals 
Roles: Author, Narrator, Interviewee, Speaker
Publication Timeline
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Most widely held works by Anthony J Alessandra
Telephone Skills: EReport by Anthony J Alessandra( )

7 editions published in 2005 in English and Undetermined and held by 1,391 WorldCat member libraries worldwide

Do you make a good impression when you answer the phone? Do you sell your company and create Moments of Magic for your customers, or do you hurry callers off the line because you are so busy? Most businesses receive more phone calls than any other form of contact, so an effective telephone manner is your single most powerful business tool. It's your chance to grow your business by establishing loyal customers, because they had a positive, powerful experience on the phone.The Telephone Skills eReport is a concise overview of the most essential components of an effective telephone manner. You'll
Maximizing Your Adaptability: EReport by Anthony J Alessandra( )

6 editions published between 2005 and 2006 in English and Undetermined and held by 1,245 WorldCat member libraries worldwide

Each of us has a preferred way of relating to others. It's called our 'behavioral style.' Understanding and adapting to different behavioral styles is an important key to boosting your chances for success in any field. The truth is most of us don't try very hard to understand others. We scratch our heads in puzzlement at those who are unlike us, and then we move along-pretty much resigned to the fact that a lot of people are just, well, different. So, we ignore them or deal with them as little as possible, often to our detriment. But when we fail to understand others, when we just assume they
Power of Listening: EWorkbook, How to Communicate Effectively With Anyone by Anthony J Alessandra( )

8 editions published in 2006 in English and held by 1,174 WorldCat member libraries worldwide

Becoming more persuasive by Anthony J Alessandra( )

8 editions published between 2005 and 2006 in English and Undetermined and held by 1,168 WorldCat member libraries worldwide

Why are so many ideas a tough sell? There are a variety of reasons. First, people have become more savvy, skeptical, and even cynical. We are more jaded about advertising, more suspicious of political claims, and less trusting of others in general. Second, organizations build barriers to change. Change entails risk, and risk conflicts with the desire for control and predictability. And third, many people are just not skilled at the art of persuading. No matter how brilliant the idea, it'll go nowhere unless you get others to go along with it. The truth is, we're all involved in persuasion of s
Personality Chemistry: Preventing Conflict at Work, EReport by Anthony J Alessandra( )

7 editions published in 2006 in English and held by 1,168 WorldCat member libraries worldwide

Time Management: EWorkbook by Anthony J Alessandra( )

3 editions published in 2005 in English and Undetermined and held by 1,165 WorldCat member libraries worldwide

Sending Out Your Best Silent Messages: EReport by Anthony J Alessandra( )

5 editions published between 2005 and 2006 in English and held by 1,164 WorldCat member libraries worldwide

When meeting someone for the first time, we make a statement about ourselves before we ever open our mouths. It's our 'silent message'-the way we carry ourselves physically, emotionally, and intellectually. Such quiet signals profoundly affect other peoples' initial perception of us. Image isn't everything, but it is important. A negative first impression creates roadblocks that can cut off relationships before they ever go anywhere. The good news is you can control many elements of your image with some insight and some effort. This 14-page program identifies the key elements of a first impres
Financial genius by Anthony J Alessandra( )

7 editions published in 2007 in English and Undetermined and held by 1,163 WorldCat member libraries worldwide

Do you have great ideas, but have trouble articulating them? Could your message be communicated in a more effective manner, so that it gets the results you need-nearly every time? If this sounds like you, then you need help building your communication gen
Resolving Conflict: EReport by Anthony J Alessandra( )

6 editions published between 2005 and 2006 in English and Undetermined and held by 1,161 WorldCat member libraries worldwide

Most of us long to have conflict-free relationships in our working environment and in our personal lives. But, unless we are transported to some future world where all of our minds and emotions work in perfect unison, freedom from conflict will never happen.People naturally disagree about what to do and how and when to do it. However, when differences of opinion are accompanied by too much emotional commitment to one point versus another, the resulting conflict can be damaging. When we become emotionally locked into one idea and believe that it is the only one that can meet our needs and objec
Writing Skills for Business: EReport by Anthony J Alessandra( )

6 editions published between 2005 and 2006 in English and held by 1,157 WorldCat member libraries worldwide

Listening Attentively: 10-Page EReport by Anthony J Alessandra( )

6 editions published between 2005 and 2006 in English and Undetermined and held by 1,124 WorldCat member libraries worldwide

Poor listening is an acknowledged problem between employees and bosses, salespeople and customers, parents and children, and husbands and wives. Lack of effective listening also leads to lost clients, lost political campaigns and lost causes. On the other hand, learning to listen better can transform people and relationships by making others feel appreciated and valued; save time by reducing mistakes and misunderstandings; and increase trust, credibility, and cooperation. Listening is just as important as speaking. Good listening draws people to you. Poor listening causes them to drift away. T
Goal Setting Strategies: EReport by Anthony J Alessandra( )

4 editions published in 2006 in English and Undetermined and held by 1,120 WorldCat member libraries worldwide

""Most people aim at nothing in life. . . and hit it with amazing accuracy."" For many years, people lived with the mistaken belief that their home life and their work could be totally separate. Many people gave their families and personal lives a back seat to their careers, chasing only the carrot of success while other facets of their lives suffered. It is undeniable that a person's needs and identity encompass more than what he or she does for a living. We all need to keep our lives in balance. It is important to realize and accept the fact that many needs must be fulfilled if we are to be
Speaking With Authority: EReport by Anthony J Alessandra( )

6 editions published between 2005 and 2006 in English and held by 1,119 WorldCat member libraries worldwide

Studies show that the top predictor of professional success and upward mobility is how much you enjoy and how good you are at public speaking. Yet, the number one fear of most adults is speaking in public.The ability to speak confidently is one of the most marketable skills you can acquire. Organizations continually seek individuals who can sell products, present proposals, report findings, and explain ideas effectively. This 13-page report is packed with skill-building tips that will help you learn to speak confidently and express your thoughts clearly and logically. Topics covered include: A
Using Space and Time to Your Advantage: EReport by Anthony J Alessandra( )

5 editions published between 2005 and 2006 in English and held by 1,116 WorldCat member libraries worldwide

Human beings are territorial creatures, whether we're talking about space or time. Almost every day, you and I are affected by how we use these two powerful non-verbal communication tools. Your use of space and time sends important messages. This 12-page report tells you how to communicate your message more skillfully and how to understand the signals others send. You'll see how to use space and time to repair communications that somehow get off track, as well as how to create the greatest advantage for yourself while giving the most comfort to others. Topics covered include: A quick quiz to a
Reach Out to Your Customers: 10 Tips for Creating an Effective ENewsletter, EReport by Anthony J Alessandra( )

4 editions published in 2006 in English and held by 1,111 WorldCat member libraries worldwide

Presentation Power: EReport by Anthony J Alessandra( )

3 editions published in 2006 in English and Undetermined and held by 1,076 WorldCat member libraries worldwide

Making Sure with Feedback eReport by Anthony J Alessandra( )

4 editions published in 2006 in English and held by 1,074 WorldCat member libraries worldwide

The lack of feedback shows up in the workplace as errors, botched plans, political in-fighting, lost productivity, lost profits, and, ultimately, lost jobs. This ambiguity is the foundation of errors, misunderstandings, and strained relationships. However
Nonverbal Communication: EReport by Anthony J Alessandra( )

3 editions published in 2006 in English and Undetermined and held by 1,073 WorldCat member libraries worldwide

How effective would your communication be if every other word you said was eliminated? (How...would...communication...if...other... you... was...?) Not very effective? Studies show that well over half of your message can be carried through nonverbal elements-your appearance, your body language, and the tone and pace of your voice. You could use powerful, clearly understood words; you could have excellent listening skills; you could be an expert with feedback...but if you don't understand nonverbal communication, your communication might be less effective than you would like. This 21-page E-rep
Stairs of Customer Loyalty eReport by Anthony J Alessandra( )

3 editions published in 2007 in English and held by 1,070 WorldCat member libraries worldwide

Genius of mind, body & spirit eBook by Anthony J Alessandra( )

2 editions published in 2007 in English and held by 1,018 WorldCat member libraries worldwide

 
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Audience Level
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Audience level: 0.00 (from 0.00 for Telephone ... to 0.01 for Power of L ...)

Alternative Names
Alessandra, Anthony

Alessandra, Anthony 1947-

Alessandra, Anthony J. 1947-

Alessandra Tony

Alessandra, Tony 1947-

Anthony J. Alessandra Alessandra, Anthony J.

Алессандра, Энтони 1947-

알렉산드라, 토니

アレッサンドラ, トニー

Languages
English (90)