WorldCat Identities

Schonberger, Richard

Works: 73 works in 343 publications in 11 languages and 9,594 library holdings
Genres: Case studies  Educational films  Conference papers and proceedings 
Roles: Author, Editor
Classifications: HD31, 658.500952
Publication Timeline
Most widely held works about Richard Schonberger
Most widely held works by Richard Schonberger
Japanese manufacturing techniques : nine hidden lessons in simplicity by Richard Schonberger( Book )

52 editions published between 1982 and 1999 in 10 languages and held by 1,697 WorldCat member libraries worldwide

World class manufacturing : the lessons of simplicity applied by Richard Schonberger( Book )

25 editions published between 1986 and 1987 in English and held by 1,551 WorldCat member libraries worldwide

In his best-selling book Japanese Manufacturing Techniques, Richard J. Schonberger revolutionized American manufacturing theory and, more important, practice. In that breakthrough book, he revealed that Japanese manufacturing excellence was not culturally bound. Offering the first demystified explanation of the simple techniques that fueled Japan's industrial success, he demonstrated how the same methods could be put to work as effectively in U.S. plants. Now, in World Class Manufacturing, Schonberger returns to tell the success stories of nearly 100 American corporations -- including Hewlett-Packard, Harley-Davidson, General Motors, Honeywell, and Uniroyal -- that have adopted the famed just-in-time production and "total quality control" strategies. Based on his firsthand experience as a major consultant to American industry, he examines how they did it -- and illustrates how the same concrete, specific steps used by these top companies can be implemented in any factory today. What's more, Schonberger shows that his bold concepts and reforms apply equally to all industries, whether the product is computers, pasta, or trucks, and to all divisions -- from manufacturing and engineering to accounting and marketing. According to Schonberger, world-class manufacturing depends on blended management -- rather than domination by a separate group of managers -- which marshalls resources for continual rapid improvement. To achieve world-class status, companies must change procedures and concepts, which in turn leads to recasting relations among suppliers, purchasers, producers, and customers. Acknowledging the difficulty inherent in such changes, Schonberger stresses that employee involvement and interaction, both on the shop floor and in the decision-making/problem-solving process, is key. Wary of those who view improvement in terms of modernizing equipment, he points out that making maximum use of people and current machinery is a company's first priority; automation, if necessary, should come much later. World Class Manufacturing also includes Schonberger's 17-point action agenda to guide innovators toward manufacturing excellence, from getting to know the customer to cutting the number of suppliers, reducing error in production, and deciding when and how to automate. Indispensable for all manufacturing innovators who aim to keep ahead of the competition, this inspiring, groundbreaking volume does much more than just recommend or theorize about the new manufacturing approach. Plainly, realistically, and logically, it explains how it's done
Building a chain of customers : linking business functions to create the world class company by Richard Schonberger( Book )

27 editions published between 1990 and 2014 in 3 languages and held by 998 WorldCat member libraries worldwide

Richard Schonberger, in his fourth and most important book yet, introduces a powerful new concept: that the many links between and within the four main business functions -- design, operations, accounting, and marketing -- form a continuous "chain of customers" that extends to those who buy the product or service. Everyone has a customer -- the next department, office, shop, or person -- at the hundreds of pioneering companies Schonberger has studied throughout the world. Schonberger demonstrates the universality of customer wants: Both the next and final customers want ever better quality, quicker response, greater flexibility, and lower cost. This condition provides a common strategy and calls for common methods to be used across the organization. Every employee is a data gatherer and analyst, unearthing more and better ways to provide for these customers' wants -- before the competition does so. As the new thinking and methods permeate every comer of the firm, they topple departmental walls and adjust gang-like mind-sets and "them-versus-us" attitudes. Performance is no longer measured by internal costs but by improvement as seen by the next customer; direct control of causes generally replaces after-the-fact control of costs. Design is brought out of isolation. Finally, with the rest of the firm reoriented toward customer service, marketing escapes from a "negative" mode -- covering up for failures -- to a positive one -- crowing about the firm's competence and ability to improve. With the close attention to detail for which he has become famous, Schonberger constructs a blueprint for unifying corporate functions, brilliantly describing the new microcosms that will make up the company of the 1990s -- focused teams of multi-skilled, involved employees arranged according to the way the work flows or the service is provided -- that compose the chain of customers. aetna, for example, is organizing customer-focused teams that cut across underwriting and the administrative functions. At Hewlett-Packard, teams of marketing, manufacturing, and R & D people have already gone through several iterations of "activity-based costing", which provides product designers with previously unavailable data for shaving costs throughout product life cycles. And at Du Pont, even production people on the factory floor are involved in assessing competitors' product quality and probable costs and methods. Through these and hundreds of other real company examples, Schonberger shows how the customer-driven chain of action leads directly to the kinds of bottom-line performance that have been so elusive to executives who manage at a distance "by the numbers"--Namely, higher profits, greater security, and gains in market share at the expense of the laggard competion
World class manufacturing : the next decade : building power, strength, and value by Richard Schonberger( Book )

40 editions published between 1987 and 2014 in 7 languages and held by 881 WorldCat member libraries worldwide

"Since the invention of double-entry bookkeeping, managers have judged a company's worth by sales and profits. Now, Richard J. Schonberger, the architect of the worldwide Just-In-Time revolution, reaches beyond "financials" to redefine excellence - and reveals, with new benchmark data, how pioneers become dynasties." "This book will be indispensable reading for manufacturing and general managers in all industries, as well as for pension fund managers, institutional investors, stock analysts, and stockbrokers."--Jacket
Introduction to management : a contingency approach by Fred Luthans( Book )

6 editions published in 1976 in English and Undetermined and held by 382 WorldCat member libraries worldwide

Let's fix it! : overcoming the crisis in manufacturing by Richard Schonberger( Book )

5 editions published between 2001 and 2014 in English and held by 330 WorldCat member libraries worldwide

No company is built to last, argues world-renowned manufacturing guru Richard J. Schonberger. In this devastating indictment of current manufacturing practices, Schonberger submits a four-part revolutionary plan to solve the manufacturing crisis for good. From his statistically reliable database of 500 top global manufacturers, Schonberger finds that by the critical worldwide standard of lean production'shedding inventories 'General Motors, General Electric, Toyota, and other world leaders have stopped improving. He presents powerful evidence that in recent years record profits have covered up waste and weakness. Clearly a lack of will to renew and recover from the natural tendency toward regression and erosion, it is more than a matter of garden-variety complacency'devastating as that is in this new era of global hypercompetition. Schonberger asserts that the inclination of industry leaders to engage in stock hyping to gain a quick fix from the dot-com explosion has distracted attention from "the basics" of world-class excellence. Among other villains contributing to the crisis, Schonberger contends, are newly hired managers with no trial-by-fire experience; bad equipment, systems, and job design; and retention of unprofitable customers and anachronistic command-and-control managerial hierarchies. What to do' Just as he introduced the legendary "just-in-time" framework to the West in the 1980s, Schonberger prescribes strong medicine to cure our current malaise. Find your blind spots, he says. Roll confusing, time-sapping initiatives into a master program that is immune from "the flavor of the month." Put lean into heavy-handed control systems. Develop products and standardize processes at "home base" for ease of migrating volume production anywhere in the world
Best practices in lean six sigma process improvement : a deeper look by Richard Schonberger( Book )

19 editions published between 2007 and 2008 in English and Undetermined and held by 268 WorldCat member libraries worldwide

"Best Practices in Lean Six Sigma Process Improvement takes A Deeper look at this high-potential science of success. Pitfalls and hidden opportunities are explained in simple terms that can help managers steer their companies' process improvement efforts toward sustained advantage in this era of global hypercompetition. Written by world-renowned best-practices pioneer Richard Schonberger, this eye-opening guide reveals invaluable benchmark data and guidance, prominently including long-term "leanness" data for over 1400 companies in thirty-six countries across thirty-three industrial sectors." "This broadly and deeply researched book provides the big picture and the details on what your corporation needs to succeed."--Jacket
Operations management : productivity and quality by Richard Schonberger( Book )

9 editions published in 1985 in English and held by 178 WorldCat member libraries worldwide

Synchroservice! : the innovative way to build a dynasty of customers by Richard Schonberger( Book )

5 editions published in 1994 in English and held by 167 WorldCat member libraries worldwide

Operations management : meeting customers' demands by Edward M Knod( Book )

6 editions published in 2001 in English and held by 105 WorldCat member libraries worldwide

Produktion 2000 : die 16 Prinzipien der erfolgreichsten Industrieunternehmen ; [die neuen Standards für Spitzenleistungen] by Richard Schonberger( Book )

2 editions published between 1997 and 1999 in German and held by 44 WorldCat member libraries worldwide

Just-in-time/Just-in-case by Phillip Stockton( Visual )

2 editions published in 1987 in English and held by 22 WorldCat member libraries worldwide

Uses a model assembly line to demonstrate advantages of Just-in-time over Just-in-case. Emphasizes that the Just-in-time method is the key to achieve the optimal productivity, quality, and employee satisfaction
Modelling value : selected papers of the 1st International Conference on Value Chain Management, May 4th-5th, 2011, University of Applied Sciences in Upper Austria, School of Management, Steyr, Austria by Herbert Jodlbauer( Book )

19 editions published between 2011 and 2014 in English and held by 19 WorldCat member libraries worldwide

The publication contains a selection of the best double-blind reviewed papers presented, discussed and revised by participants of the 1st International Conference on Value Chain Management in Austria, Steyr, May 2011. The Value Chain Management (VCM) Conference presents scientific insights relevant to management as well as their translation into the practice of management. The conference focus is on the demand chain i.e. sales, production, purchasing, logistics, performance measurement and customer value management. The authors present analytical and conceptual articles as well as empirical studies showing multidisciplinary and intercultural approaches towards solving relevant open problems
Manufactura de clase mundial para el próximo siglo by Richard Schonberger( Book )

3 editions published between 1996 and 1997 in Spanish and held by 17 WorldCat member libraries worldwide

CONTENIDO: Calidad: imagine un milagro - Los caminos del progreso - Construyendo la fuerza a través de los principios con enfoque al cliente - La decadencia y la ascensión de la industria manufacturera - Las decisiones sobre el producto y el servicio al cliente - Impedimentos: diseño deficiente de la planta y mala administración de la capacidad - Los mejores fabricantes : como se clasifican - El nuevo dominio de la fabricación en serie - Rehaciendo la administración de recursos humanos - El valor y la valoración
Hacia la excelencia en la fabricación : lecciones aplicadas de simplificación by Richard Schonberger( Book )

2 editions published in 1991 in Spanish and held by 15 WorldCat member libraries worldwide

Gestione della produzione by Richard Schonberger( Book )

1 edition published in 1999 in Italian and held by 13 WorldCat member libraries worldwide

World-class manufacturing : le nuove regole per una produzione di classe mondiale by Richard Schonberger( Book )

3 editions published between 1987 and 1995 in Italian and held by 12 WorldCat member libraries worldwide

Fixing Toyota: Quality Is Hard--Lean Is Much Harder by Richard Schonberger( Book )

3 editions published between 2010 and 2011 in English and held by 1 WorldCat member library worldwide

"A closer look at Toyota's quality and lean manufacturing problems--and the powerful lessons and warnings they represent. In the general and business press, Toyota's quality issues are just that: quality issues. The industrial community wonders if there might be more to it: whether Toyota's namesake production system (TPS), also called lean manufacturing or just-in-time production (JIT), has been sullied."--Resource description page
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Audience level: 0.38 (from 0.05 for Best pract ... to 0.98 for Gestione d ...)

Japanese manufacturing techniques : nine hidden lessons in simplicity
Alternative Names
Schonberger, R. J.

Schonberger, R. J. 1937-

Schonberger, Richard

Schonberger, Richard J.

Schonberger, Richard J. 1937-

Schonberger, Richard John 1937-

Šonberger, R.

Шонбергер, Ричард Дж.

World class manufacturing : the lessons of simplicity appliedBuilding a chain of customers : linking business functions to create the world class companyWorld class manufacturing : the next decade : building power, strength, and valueLet's fix it! : overcoming the crisis in manufacturingBest practices in lean six sigma process improvement : a deeper lookSynchroservice! : the innovative way to build a dynasty of customersModelling value : selected papers of the 1st International Conference on Value Chain Management, May 4th-5th, 2011, University of Applied Sciences in Upper Austria, School of Management, Steyr, Austria