WorldCat Identities

Connellan, Thomas K. 1942-

Overview
Works: 35 works in 116 publications in 8 languages and 6,810 library holdings
Roles: Author
Classifications: PN1999.W27, 658.812
Publication Timeline
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Most widely held works about Thomas K Connellan
 
Most widely held works by Thomas K Connellan
Inside the Magic Kingdom : seven keys to Disney's success by Thomas K Connellan( Book )

32 editions published between 1997 and 2015 in 4 languages and held by 742 WorldCat member libraries worldwide

"Disney is recognized and admired around the world. The company's remarkable success comes from its ability to keep customers coming back again and again. Almost 70 percent of Magic Kingdom guests are return visitors. Now, the principles that drive the culture and phenomenal success of Disney are disclosed in this fun, easy-to-read book. It reveals seven key lessons that can be applied in any company and provides powerful examples that will help employees at any level become more customer focused."--
How to improve human performance : behaviorism in business and industry by Thomas K Connellan( Book )

10 editions published between 1978 and 1983 in English and Finnish and held by 600 WorldCat member libraries worldwide

Sustaining knock your socks off service by Thomas K Connellan( Book )

8 editions published between 1993 and 1999 in 4 languages and held by 586 WorldCat member libraries worldwide

Sustaining Knock Your Socks Off Service presents a conceptual framework for sustaining customer service initiatives. It provides powerful strategies and proven techniques for integrating quality into your everyday business practice. And it contains examples of the techniques at work so that managers will know what to do right after finishing each chapter. In an engaging and witty manner, experts Zemke and Connellan handle plenty of serious issues in their book. They examine the most frequent causes of service program burnout in detail and supply potent advice for handling them. You'll discover why "roller-coaster" performance develops, how to cure it, and how to prevent it; why most customer service training programs are doomed to never reach their full potential and what to do about it; how to shorten the learning curve for service-quality behavior; the role of positive expectations and reinforcement in affecting service quality; and how to make continuous improvement a permanent part of corporate culture
E-service : 24 ways to keep your customers when the competition is just a click away by Ron Zemke( Book )

10 editions published between 2000 and 2001 in English and German and held by 553 WorldCat member libraries worldwide

Publisher Fact Sheet
Bringing out the best in others! : 3 keys for business leaders, educators, and parents by Thomas K Connellan( Book )

8 editions published between 2002 and 2008 in English and held by 316 WorldCat member libraries worldwide

The author shares his research in "high performers" revealing the secrets behind a successful business profile, particularly his astonishing findings about the differences between "firstborns" and "laterborns."
How to grow people into self-starters by Thomas K Connellan( Book )

2 editions published between 1980 and 1988 in English and held by 163 WorldCat member libraries worldwide

The Brontosaurus principle : a manual for corporate survival by Thomas K Connellan( Book )

3 editions published in 1976 in English and held by 159 WorldCat member libraries worldwide

The 1% solution for work and life : how to make your next 30 days the best ever by Thomas K Connellan( Book )

6 editions published between 2010 and 2012 in English and Japanese and held by 96 WorldCat member libraries worldwide

Presents strategies for introducing small changes in habits and outlook which can enhance the quality of life and improve the chances of success in achieving personal and professional goals
E-service : twenty-four ways to keep your customers when the competition is just a click away by Ron Zemke( Book )

5 editions published between 2000 and 2001 in English and Undetermined and held by 39 WorldCat member libraries worldwide

Getting yours : success strategies for the 1980's by Thomas K Connellan( Book )

1 edition published in 1982 in English and held by 26 WorldCat member libraries worldwide

How to grow people into self-starters by Thomas K Connellan( Recording )

2 editions published in 1985 in English and held by 21 WorldCat member libraries worldwide

Connellan focuses on self and employee motivation
Creating star performers by Thomas K Connellan( Recording )

1 edition published in 1989 and held by 15 WorldCat member libraries worldwide

Change your world in 71 days : how to get maximum results with minimum change by Thomas K Connellan( Book )

3 editions published in 2013 in English and held by 8 WorldCat member libraries worldwide

It's no secret that people feel stuck, worn down by the economy, and distrustful of their elected representatives. Job satisfaction is at an all-time low. Polls show that people feel worse about their work, bosses and organizations than ever before. They feel bogged down. They have no traction. No momentum. But it doesn't have to be that way because Tom Connellan gives you a blueprint that builds traction and momentum. Blending fundamental concepts from Mathematics, Physics, and Psychology, the blueprint works because it's based not on opinion but on research, testing, and application. Chang
Nos bastidores da Disney : os segredos do sucesso da mais poderosa empresa de diversões do mundo by Thomas K Connellan( Book )

1 edition published in 1998 in Portuguese and held by 4 WorldCat member libraries worldwide

¡Saca a relucir lo mejor en los demás : 3 claves para empresarios, líderes, entrenadores y padres by Thomas K Connellan( Book )

2 editions published in 2011 in Spanish and English and held by 4 WorldCat member libraries worldwide

Presenta tres claves para aprovechar el máximo potencial de aquellos que están a tu alrededor
Vāl̲kkaiyil makattān̲a ver̲r̲i per̲uvatar̲kān̲a 1% tīrvu by Thomas K Connellan( Book )

1 edition published in 2014 in Tamil and held by 3 WorldCat member libraries worldwide

How to make sure your training takes; tested techniques of performance feedback and positive reinforcement for trainers by Thomas K Connellan( Book )

1 edition published in 1978 in English and held by 2 WorldCat member libraries worldwide

Hontō no chikara ga mezameru mahō no kōchingu by Thomas K Connellan( Book )

2 editions published in 2004 in Japanese and held by 2 WorldCat member libraries worldwide

Winning with the power of persuasion by Joseph Mancuso( Recording )

1 edition published in 1994 in English and held by 1 WorldCat member library worldwide

Turbulent Times Leadership for Sales Managers How the Very Best Boost Sales by Thomas K Connellan( )

2 editions published in 2010 in English and held by 0 WorldCat member libraries worldwide

This book delivers on its promise because it's based not upon opinion, but upon solid research and testing that's backed up with real-life examples of the exquisitely small differences demonstrated by Olympic gold medal winners and other top performers. In looking at the Men's Downhill in the 2006 Winter Olympics, for example, Connellan found that the difference between a Gold Medal and no medal was 1.08 seconds or .9%. No matter where he looked, he found pretty much the same thing. The difference between a Gold Medal and no medal averaged a shade under 1%. In business, Connellan notes that
 
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Audience Level
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Audience Level
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  Kids General Special  
Audience level: 0.26 (from 0.02 for E-service ... to 0.89 for Nos bastid ...)

Inside the Magic Kingdom : seven keys to Disney's success
Alternative Names
Connellan, Thomas K.

Connellan, Thomas K. 1942-

Connellan, Tom.

Connellan, Tom 1942-

코넬란, 토마스 K. 1942-

コネラン, トーマス・K

コネラン, トム

コネラン, トム 1942-

Languages
Covers
Sustaining knock your socks off serviceE-service : 24 ways to keep your customers when the competition is just a click awayBringing out the best in others! : 3 keys for business leaders, educators, and parentsThe 1% solution for work and life : how to make your next 30 days the best everE-service : twenty-four ways to keep your customers when the competition is just a click awayTurbulent Times Leadership for Sales Managers How the Very Best Boost Sales