WorldCat Identities

Connellan, Thomas K. 1942-

Overview
Works: 37 works in 122 publications in 8 languages and 6,790 library holdings
Roles: Author
Classifications: PN1999.W27, 658.812
Publication Timeline
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Most widely held works about Thomas K Connellan
 
Most widely held works by Thomas K Connellan
E-service : 24 ways to keep your customers when the competition is just a click away by Ron Zemke( )

15 editions published between 2000 and 2001 in English and German and held by 2,651 WorldCat member libraries worldwide

Publisher Fact Sheet
Sustaining knock your socks off service by Thomas K Connellan( )

6 editions published in 1993 in English and Undetermined and held by 1,910 WorldCat member libraries worldwide

Customer service programs are easy to initiate - thousands of companies start them every year, only to see their efforts falter after the first three months. So how do you keep service momentum going once basic training's over and your employees are sitting comfortably back behind their desks? With Sustaining Knock Your Socks Off Service. Ron Zemke's first two books showed managers how to deliver and manage Knock Your Socks Off Service. Now he and Tom Connellan explain how to keep customers coming back for more. And just exactly what is Knock Your Socks Off Service? According to Zemke and Connellan, it's "making sure you know what your customer wants and expects from you, being flexible in meeting those demands, treating the customer like a partner rather than an adversary or an end-user, and working like heck to make it easy for a customer to do business with you."
Inside the Magic Kingdom : seven keys to Disney's success by Thomas K Connellan( Book )

27 editions published between 1997 and 2016 in 3 languages and held by 729 WorldCat member libraries worldwide

"Disney is recognized and admired around the world. The company's remarkable success comes from its ability to keep customers coming back again and again. Almost 70 percent of Magic Kingdom guests are return visitors. Now, the principles that drive the culture and phenomenal success of Disney are disclosed in this fun, easy-to-read book. It reveals seven key lessons that can be applied in any company and provides powerful examples that will help employees at any level become more customer focused."--
How to improve human performance : behaviorism in business and industry by Thomas K Connellan( Book )

11 editions published between 1978 and 1983 in English and Finnish and held by 590 WorldCat member libraries worldwide

Bringing out the best in others! : 3 keys for business leaders, educators, and parents by Thomas K Connellan( Book )

9 editions published between 2002 and 2008 in English and held by 300 WorldCat member libraries worldwide

The author shares his research in "high performers" revealing the secrets behind a successful business profile, particularly his astonishing findings about the differences between "firstborns" and "laterborns."
How to grow people into self-starters by Thomas K Connellan( Book )

3 editions published between 1980 and 1988 in English and held by 160 WorldCat member libraries worldwide

The Brontosaurus principle : a manual for corporate survival by Thomas K Connellan( Book )

3 editions published in 1976 in English and held by 157 WorldCat member libraries worldwide

The 1% solution for work and life : how to make your next 30 days the best ever by Thomas K Connellan( Book )

6 editions published between 2010 and 2012 in English and Japanese and held by 125 WorldCat member libraries worldwide

Presents strategies for introducing small changes in habits and outlook which can enhance the quality of life and improve the chances of success in achieving personal and professional goals
Change your world in 71 days : how to get maximum results with minimum change by Thomas K Connellan( )

3 editions published in 2013 in English and held by 46 WorldCat member libraries worldwide

It's no secret that people feel stuck, worn down by the economy, and distrustful of their elected representatives. Job satisfaction is at an all-time low. Polls show that people feel worse about their work, bosses and organizations than ever before. They feel bogged down. They have no traction. No momentum. But it doesn't have to be that way because Tom Connellan gives you a blueprint that builds traction and momentum. Blending fundamental concepts from Mathematics, Physics, and Psychology, the blueprint works because it's based not on opinion but on research, testing, and application. Change Your World in 71 Days lives up to Tom's reputation for delivering insight, wisdom, and actionable ideas. It includes examples from work, sports, weight loss, relationships, student study habits, and self-talk. There's even a chapter titled "The Ninth Wonder of the World: Jack Becomes the Warren Buffett of Peak Performance" that will give you a whole new insight into Peak Performance
Getting yours : success strategies for the 1980's by Thomas K Connellan( Book )

1 edition published in 1982 in English and held by 26 WorldCat member libraries worldwide

Turbulent Times Leadership for Sales Managers How the Very Best Boost Sales by Thomas K Connellan( )

2 editions published in 2010 in English and held by 20 WorldCat member libraries worldwide

This book delivers on its promise because it's based not upon opinion, but upon solid research and testing that's backed up with real-life examples of the exquisitely small differences demonstrated by Olympic gold medal winners and other top performers. In looking at the Men's Downhill in the 2006 Winter Olympics, for example, Connellan found that the difference between a Gold Medal and no medal was 1.08 seconds or .9%. No matter where he looked, he found pretty much the same thing. The difference between a Gold Medal and no medal averaged a shade under 1%. In business, Connellan notes that
How to grow people into self-starters by Thomas K Connellan( Recording )

2 editions published in 1985 in English and held by 19 WorldCat member libraries worldwide

Connellan focuses on self and employee motivation
Creating star performers by Thomas K Connellan( Recording )

1 edition published in 1989 and held by 15 WorldCat member libraries worldwide

Dizunī 7tsu no hōsoku : Kiseki no seikō o umidashita kandō no kigyō rinen by Thomas K Connellan( Book )

8 editions published between 1997 and 2014 in Japanese and Chinese and held by 15 WorldCat member libraries worldwide

¡Saca a relucir lo mejor en los demás : 3 claves para empresarios, líderes, entrenadores y padres by Thomas K Connellan( Book )

2 editions published in 2011 in Spanish and English and held by 4 WorldCat member libraries worldwide

Presents three methods to get those around you to perform at their maximum potential
Vāl̲kkaiyil makattān̲a ver̲r̲i per̲uvatar̲kān̲a 1% tīrvu by Thomas K Connellan( Book )

1 edition published in 2014 in Tamil and held by 3 WorldCat member libraries worldwide

Nos bastidores da Disney : os segredos do sucesso da mais poderosa empresa de diversões do mundo by Thomas K Connellan( Book )

1 edition published in 1998 in Portuguese and held by 3 WorldCat member libraries worldwide

How to make sure your training takes; tested techniques of performance feedback and positive reinforcement for trainers by Thomas K Connellan( Book )

1 edition published in 1978 in English and held by 2 WorldCat member libraries worldwide

Hontō no chikara ga mezameru mahō no kōchingu by Thomas K Connellan( Book )

2 editions published in 2004 in Japanese and held by 2 WorldCat member libraries worldwide

Isshō no kokyaku wa saikō no rieki o umu : Horerareru sābisu wa shisutemu de kimaru( Book )

1 edition published in 1999 in Japanese and held by 1 WorldCat member library worldwide

 
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Audience level: 0.14 (from 0.05 for Sustaining ... to 0.97 for Isshō no ...)

Inside the Magic Kingdom : seven keys to Disney's success
Covers
Sustaining knock your socks off serviceInside the Magic Kingdom : seven keys to Disney's successBringing out the best in others! : 3 keys for business leaders, educators, and parentsThe 1% solution for work and life : how to make your next 30 days the best everTurbulent Times Leadership for Sales Managers How the Very Best Boost Sales
Alternative Names
Connellan, Thomas K.

Connellan, Thomas K. 1942-

Connellan, Tom.

Connellan, Tom 1942-

코넬란, 토마스 K. 1942-

コネラン, トーマス・K

コネラン, トム

コネラン, トム 1942-

Languages