WorldCat Identities

Bergeron, Bryan P.

Overview
Works: 13 works in 67 publications in 2 languages and 5,357 library holdings
Genres: Handbooks, manuals, etc  Popular works 
Roles: Author
Classifications: HF5415.525, 658.812
Publication Timeline
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Most widely held works by Bryan P Bergeron
The eternal e-customer how emotionally intelligent interfaces can create long-lasting customer relationships by Bryan P Bergeron( )
7 editions published between 2000 and 2001 in English and held by 1,264 WorldCat member libraries worldwide
"Emotionally Intelligent Interface (EII) designer Dr. Bryan Bergeron in this book explains why EIIs are such a critical factor for ecommerce success - and how to take advantage of today's EII technology to more effectively build long and lasting customer relationships." "EIIs act as portals into customer wants and needs. The interface is driven by data from previous interactions and explicit customer preferences, and is based on customer profiles. Amazon, The Sharper Image, and Lands End all demonstrate the effectiveness of EII technology by deploying several key techniques that help to satisfy and retain customers."--Jacket
Biotech industry a global, economic, and financing overview by Bryan P Bergeron( )
11 editions published in 2004 in English and held by 1,234 WorldCat member libraries worldwide
Biotech Industry: A Global, Economic, and Financing Overview provides a thorough look at the current state of the biotechnology industry, including where major research is being conducted, where it's being applied, and where money and intellectual capital are flowing
The wireless web how to develop and execute a winning wireless strategy by Bryan P Bergeron( )
9 editions published in 2001 in English and held by 991 WorldCat member libraries worldwide
"The marriage of the Web and wireless communications technology impacts virtually every business on the globe. The Wireless Web reveals how it impacts your business, and explains in clear terms what you can do - starting today - to help your business gain access to the growing pool of wireless Web customers." "Written for nontechnical executives and managers, The Wireless Web details how to take advantage of wireless Web possibilities in a clear, straightforward manner, explaining the key concepts and technologies involved."--Jacket
Essentials of knowledge management by Bryan P Bergeron( )
7 editions published in 2003 in English and held by 905 WorldCat member libraries worldwide
"Reader-friendly survey of Knowledge Management (KM): a business optimization strategy that identifies, selects, organizes, distills, and packages information essential to the business of a company. Provides best practices in knowledge management, examines enabling technologies, and discusses implementation issues."--Resource description page
Essentials of CRM : a guide to customer relationship management by Bryan P Bergeron( Book )
6 editions published in 2002 in English and held by 282 WorldCat member libraries worldwide
ESSENTIALS OF CRM. Full of valuable tips, techniques, illustrative real-world examples, exhibits, and best practices, this handy and concise paperback will help you stay up to date on the newest thinking, strategies, developments, and technologies in CRM. "Once again, Bryan Bergeron proves that he is ahead of the curve when it comes to understanding the value of customer relationships. This remarkable book is geared not only toward corporate executives with mega-investments in CRM, but can also be successfully applied to the street corner vendor. His articulate and sensitive style brings
Business expectations : are you using technology to its fullest? by Bryan P Bergeron( Book )
4 editions published in 2002 in English and held by 240 WorldCat member libraries worldwide
"Business Expectations proposes that by viewing business practices as an alchemical process that moves a product along a continuum from magic (an idea) toward gold (a tangible product), business leaders can make better decisions and increase their odds of successful market introduction."--BOOK JACKET
Essentials of shared services by Bryan P Bergeron( Book )
8 editions published between 2002 and 2003 in English and held by 227 WorldCat member libraries worldwide
Shared services, a form of 'internal outsourcing', enables corporations to achieve economies of scale by creating a separate entity within the company to perform specific internal services, such as payroll, accounts payable, travel and expense processing, etc. Essentials of Shared Services provides a quick, concise overview of shared services fundamentals, bringing senior-level executives up to speed so that they make the right decision
Androids : build your own lifelike robots by Bryan P Bergeron( Book )
8 editions published between 2013 and 2014 in English and held by 162 WorldCat member libraries worldwide
Annotation
Gu ke guan xi qing song zuo : jie you you xiao de gu ke guan xi guan li huo li by Bo Ge Lun( Book )
1 edition published in 2002 in Chinese and held by 21 WorldCat member libraries worldwide
Clinical management systems : a guide for deployment by Jeffrey Blander( Book )
2 editions published in 2004 in English and held by 16 WorldCat member libraries worldwide
Developing a data warehouse for the healthcare enterprise : lessons from the trenches by Bryan P Bergeron( Book )
1 edition published in 2007 in English and held by 10 WorldCat member libraries worldwide
Essentials of CRM : customer relationship management for executives by Bryan P Bergeron( Book )
1 edition published in 2002 in English and held by 3 WorldCat member libraries worldwide
Essentials of knowledge management by Bryan P Bergeron( Recording )
1 edition published in 2004 in English and held by 1 WorldCat member library worldwide
[This] is a practical survey of the field of knowledge management (KM) - a business organization strategy that identifies, selects, organizes, distills, and packages information essential to the business of the company in a way that improves employee performance and corporate competitiveness.... The aim of this book is to examine approaches to knowledge management that contribute to corporate competitiveness, and those that don't. The book assumes an intelligent CEO-level reader, but one who is unfamiliar with the nuances of the KM field and needs to come up to speed in one quick reading. After completing this book, readers will understand how their business can be optimized using KM techniques and strategies. Moreover, readers will be able to converse comfortably with KM professionals, understand what to look for when hiring KM staff and consultants, and understand the investment and likely returns on various KM approaches. -Pref
 
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Audience Level
0
Audience Level
1
  Kids General Special  
Audience level: 0.37 (from 0.00 for Essentials ... to 0.92 for Essentials ...)
Alternative Names
Bergeron, Bryan.
Bergeron, Bryan P.
Languages
English (65)
Chinese (1)
Covers