WorldCat Identities

Cartwright, Roger

Overview
Works: 75 works in 217 publications in 2 languages and 10,214 library holdings
Genres: History  Case studies 
Roles: Author, Other
Publication Timeline
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Most widely held works about Roger Cartwright
 
Most widely held works by Roger Cartwright
Implementing a training and development strategy by Roger Cartwright( )

7 editions published in 2003 in English and held by 908 WorldCat member libraries worldwide

Effective Training & Development is essential if you are to continuously get the best from your people and extend the knowledge shelf-life of your company. This module explores the vast array of options available to the HR function including on-the-job learning, formal management education, coaching and mentoring. Cost-effectiveness and measurable payback are also dealt with as cornerstones of any training and development activity
Customer relationships by Roger Cartwright( )

6 editions published in 2003 in English and held by 830 WorldCat member libraries worldwide

The sales function is the front-line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well-versed in the basics of selling, from identifying new prospects and getting repeat business to closing the deal. This module gives essential insight into all the key sales drivers such as account management, handling complex sales, selling services, FMCG selling, customer relationships and self-development for sales people
Managing diversity by Roger Cartwright( )

1 edition published in 2002 in English and held by 753 WorldCat member libraries worldwide

Fast track route to mastering all aspects of managing a diverse workforce. Covers all the key technigues of managing diversity successfully, from motivating all parts of the workforce to techniques for avoiding stereotyping, and from managing the multilingual organization to using technology
Training and development express by Roger Cartwright( )

7 editions published in 2003 in English and held by 736 WorldCat member libraries worldwide

Effective Training & Development is essential if you are to continuously get the best from your people and extend the knowledge shelf-life of your company. This module explores the vast array of options available to the HR function including on-the-job learning, formal management education, coaching and mentoring. Cost-effectiveness and measurable payback are also dealt with as cornerstones of any training and development activity
Communication by Roger Cartwright( )

1 edition published in 2002 in English and held by 714 WorldCat member libraries worldwide

Creating the entrepreneurial organization by Roger Cartwright( )

2 editions published in 2002 in English and held by 663 WorldCat member libraries worldwide

The entrepreneurial individual by Roger Cartwright( )

1 edition published in 2002 in English and held by 628 WorldCat member libraries worldwide

Going global by Roger Cartwright( )

2 editions published in 2002 in English and held by 586 WorldCat member libraries worldwide

Fast track route to mastering globalization and successfully managing global expansionCovers the key areas of global operations and globalization, from understanding cultural differences and global consumers to being global but acting local and understanding the social implications of globalizationExamples and lessons from some of the world's most successful businesses, including Amazon.com, Boeing, P & O and Sony and ideas from the smartest thinkers, including Anthony Giddens, Noreena Herz, Naomi Klein, David Korten, Richard Lewis, Michael Porter, Fons Trompenaars and George Yip. Includes a glos
Empowerment by Roger Cartwright( )

1 edition published in 2002 in English and held by 566 WorldCat member libraries worldwide

Managing growth by Roger Cartwright( )

1 edition published in 2002 in English and held by 554 WorldCat member libraries worldwide

Covers the key areas of growth management, from understanding how organizations grow and the changes needed to facilitate growth, to mergers and acquisitions, franchising and alliances. Examples and lessons from some of the world?s most successful high-growth businesses, including AOL, Dixons, Starbucks, and Wal-Mart, and ideas from the smartest thinkers, including Patricia Anslinger, Thomas Copeland, Peter Lorange, Noel Tichy, and Chris Zook
Strategies for hypergrowth by Roger Cartwright( )

1 edition published in 2002 in English and held by 533 WorldCat member libraries worldwide

Managing people : a competence approach to supervisory management by Roger Cartwright( Book )

11 editions published between 1993 and 1998 in English and held by 213 WorldCat member libraries worldwide

Examines the development of supervision and management, and the role of the supervisor, before discussing in detail how the competent and effective supervisor/front line manager manages
The development and growth of the cruise industry by Roger Cartwright( Book )

9 editions published between 1999 and 2002 in English and held by 205 WorldCat member libraries worldwide

"Cruises are traditionally thought of as luxury holidays for the pampered few but The Development and Growth of the Cruise Industry exposes the myth and gives readers an understanding of their importance in the travel market. The book covers the various types of cruises (fly cruising, cruise and stay, special interest cruises, for example), the types of ships (design to green issues) and the motivation of passengers (quality versus price). It takes a forward looking approach assessing trends, past 2000 with the probable polarization of the market, its growth prospects and potential limiting factors."--Jacket
Mastering team leadership by Roger Cartwright( Book )

5 editions published in 2002 in English and Undetermined and held by 172 WorldCat member libraries worldwide

Team working is vital to organizational success. This up-to-the-minute consideration of the roles played by teams and leaders is designed for students and professionals who require practical examples to bring the concepts of team leadership to life
Titanic : the myths and legacy of a disaster by Roger Cartwright( Book )

3 editions published between 2011 and 2014 in English and held by 162 WorldCat member libraries worldwide

"On 15 April 2012, 100 years will have passed since the Royal Mail Steamer Titanic hit an iceberg and foundered in the North Atlantic with the loss of 1,513 lives. Had the disaster not occurred, what is now the best-known ship in the world would have lost the title of the largest liner within just two years. She was certainly not the fastest passenger ship of the time, or even a vessel of particularly cutting-edge technology, yet Titanic captures the imagination like no other. This book examines the many confusing myths surrounding Titanic and explores the legacy that has made the ship so well known. Why was she built? Who really owned her? Why was nobody ever proven to be negligent? How has today's transportation been made safer by Titanic? Have we really learned the right lessons? What did the band play when the ship went down? Did an officer really shoot himself? And was there a Jack Dawson, as popularised by the 1997 film? ..."--Jacket
Mastering marketing management by Roger Cartwright( Book )

7 editions published in 2002 in English and held by 149 WorldCat member libraries worldwide

Managing operations : a competence approach to supervisory management by Roger Cartwright( Book )

8 editions published in 1993 in English and Undetermined and held by 146 WorldCat member libraries worldwide

In charge of customer satisfaction by Roger Cartwright( Book )

6 editions published in 1997 in English and Undetermined and held by 137 WorldCat member libraries worldwide

In Charge of Customer Satisfaction is for anyone who needs to understand and implement the best customer service standards and techniques. Its approach is innovative and powerful and is based on an intensively developed range of real-life case material from services to retail and tourism; a focus on the importance of customer care at every level of the organization based on its in-depth discussions with supervisors and managers at all levels in companies as diverse as Virgin Atlantic, Princess Cruises, British Airways, Unipart and local government; clear and fully supported 'Golden Rules' of customer care, illustrated and explained by the cases and text; and accessible and highly effective competency and skills-based approach throughout the text. Written to the most recently published S/NVQ standards, this is an indispensable text for managers and students
Mastering customer relations by Roger Cartwright( Book )

8 editions published between 2000 and 2001 in English and Chinese and held by 130 WorldCat member libraries worldwide

Using practical examples, Roger Cartwright introduces customer relations, customer service and customer care for students of business studies, management and associated fields. The examples are drawn from all sectors of social and economic activity
Mastering the globalization of business by Roger Cartwright( Book )

6 editions published in 2004 in English and held by 110 WorldCat member libraries worldwide

Cartwright provides a basic understanding of the dynamics of globalization and its relevance for all types and sizes of business. Commencing with a brief history that shows that globalization has been a factor in world trade since the 1600s, the text then considers the two opposing views held about globalization
 
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Implementing a training and development strategy
Alternative Names
Cartwright, Roger

Cartwright, Roger I.

Cartwright, Roger Ian 1948-

Languages
Covers
Customer relationshipsTraining and development expressCreating the entrepreneurial organizationGoing globalEmpowermentManaging growthManaging people : a competence approach to supervisory managementThe development and growth of the cruise industry