WorldCat Identities

Chang, Richard Y.

Overview
Works: 122 works in 408 publications in 6 languages and 7,305 library holdings
Genres: Handbooks and manuals 
Roles: Author, Author of introduction, Production personnel, Actor, Interviewee, Translator
Publication Timeline
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Most widely held works by Richard Y Chang
The passion plan : a step-by-step guide to discovering, developing, and living your passion by Richard Y Chang( )

10 editions published between 1999 and 2002 in English and Arabic and held by 1,669 WorldCat member libraries worldwide

In this text, Richard Chang presents seven steps to discovering the things we really care about, deciding where we want them to take us, and developing a plan to get us there. Through explanations, self-assessments, and inspiring stories Chang shows how the power of passion can reshape our lives
The passion plan at work : building a passion-driven organization by Richard Y Chang( )

12 editions published between 2001 and 2002 in English and Japanese and held by 1,061 WorldCat member libraries worldwide

This title focuses on bringing passion into the workplace and using it to improve individuals' quality of work and organizational performance overall. It contains stories of organizations that have successfully captured the passion of their associates, and leads the reader through the process of how to do it themselves. It presents guidelines for creating an action plan to cultivate passion at all organizational levels and includes instructions for deploying this plan and aligning members of the organization
Performance scorecards : measuring the right things in the real world by Richard Y Chang( Book )

14 editions published between 2000 and 2010 in English and held by 437 WorldCat member libraries worldwide

"Performance Scorecards helps busy leaders slice through the information glut to reduce the time they have to spend deciphering data and increase their ability to make the right business decisions." "Performance Scorecards can be customized to measure the factors specific to an individual organization's progress, providing a greater degree of flexibility than ever before Managers can use Performance Scorecards to gauge sales, employee satisfaction, quality - whatever factors most influence their own company's success." "Readers learn how Performance Scorecards can help them focus on the measures that matter to their own customers, employees, and stakeholders - and implement the right measures in the right places at the right times."--Jacket
Step-by-step problem solving : a practical guide to ensure problems get (and stay) solved by Richard Y Chang( Book )

20 editions published between 1993 and 1999 in English and held by 342 WorldCat member libraries worldwide

This guidebook takes a common-sense approach to problem solving and provides practical examples and proven methods which can be applied immediately on the job
Meetings that work! : a practical guide to shorter and more productive meetings by Richard Y Chang( Book )

12 editions published between 1993 and 1995 in English and held by 292 WorldCat member libraries worldwide

Satisfying internal customers first : a practical guide to improving internal and external customer satisfaction by Richard Y Chang( Book )

13 editions published between 1994 and 1999 in English and Undetermined and held by 229 WorldCat member libraries worldwide

The link between external customer satisfaction and an organisation's internal customer relations is vital for success. This guidebook shows how to bridge that link using a step-by-step model with tools and techniques for measuring, analysing and improving internal customer satisfaction
State-of-the-art-reactor consequence analysis (SOARCA) report : draft report for comment( )

4 editions published in 2012 in English and held by 221 WorldCat member libraries worldwide

Building a dynamic team : a practical guide to maximizing team performance by Richard Y Chang( Book )

15 editions published between 1994 and 1999 in English and Dutch and held by 220 WorldCat member libraries worldwide

State-of-the-art-reactor consequence analyses (SOARCA) report by Richard Y Chang( )

2 editions published in 2012 in English and held by 218 WorldCat member libraries worldwide

Continuous improvement tools : a practical guide to achieve quality results by Richard Y Chang( Book )

27 editions published between 1993 and 1999 in English and held by 211 WorldCat member libraries worldwide

These two volumes offer a commonsense approach to creating and sustaining quality-improvemnt efforts. Your process improvement problem-solving teams and self-managed work teams will function better with the tools and techniques presented in this book
Success through teamwork : a practical guide to interpersonal team dynamics by Richard Y Chang( Book )

14 editions published between 1994 and 1999 in English and Dutch and held by 205 WorldCat member libraries worldwide

Improving through benchmarking : a practical guide to achieving peak process performance by Richard Y Chang( Book )

9 editions published between 1994 and 1999 in English and held by 205 WorldCat member libraries worldwide

This text describes how a team used the model and tools in this book to benchmark their performance against the best of the best
Measuring team performance : a practical guide to tracking team success by Richard Y Chang( Book )

10 editions published between 1990 and 1999 in English and held by 200 WorldCat member libraries worldwide

Succeeding as a self-managed team : a practical guide to operating as a self-managed work team by Richard Y Chang( Book )

7 editions published between 1994 and 1995 in English and held by 200 WorldCat member libraries worldwide

Continuous process improvement : a practical guide to improving processes for measurable results by Richard Y Chang( Book )

9 editions published between 1993 and 1997 in English and held by 188 WorldCat member libraries worldwide

Inside this guidebook, you'll read about how process improvement works from start to finish, following a clear, practical model and using real-life examples. You'll see tools and techniques for each step of the way, as well as examples of their use. This guidebook provides valuable insights you and your team can apply for both immediate process improvement opportunities and long-term efforts
Mastering change management : a practical guide to turning obstacles into opportunities by Richard Y Chang( Book )

13 editions published between 1990 and 1999 in English and Spanish and held by 181 WorldCat member libraries worldwide

This six-step change management model focuses on what happens and what to expect as the change process unfolds. The book contains tools for teams, workgroups and organisations to facilitate change
Capitalizing on workplace diversity : a practical guide to organizational success through diversity by Richard Y Chang( Book )

7 editions published between 1996 and 1999 in English and held by 146 WorldCat member libraries worldwide

Measuring organizational improvement impact : a practical guide to successfully linking organizational improvement measures by Richard Y Chang( Book )

12 editions published between 1995 and 1999 in English and German and held by 143 WorldCat member libraries worldwide

Creating high-impact training : a practical guide to successful training outcomes by Richard Y Chang( Book )

7 editions published between 1994 and 1995 in English and held by 128 WorldCat member libraries worldwide

Process reengineering in action : a practical guide to achieving breakthrough results by Richard Y Chang( Book )

12 editions published between 1995 and 1996 in English and held by 119 WorldCat member libraries worldwide

 
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Audience Level
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Audience level: 0.33 (from 0.09 for The passio ... to 0.63 for Process re ...)

The passion plan : a step-by-step guide to discovering, developing, and living your passion
Covers
The passion plan at work : building a passion-driven organizationPerformance scorecards : measuring the right things in the real worldStep-by-step problem solving : a practical guide to ensure problems get (and stay) solvedMeetings that work! : a practical guide to shorter and more productive meetingsSatisfying internal customers first : a practical guide to improving internal and external customer satisfactionBuilding a dynamic team : a practical guide to maximizing team performanceContinuous improvement tools : a practical guide to achieve quality resultsSuccess through teamwork : a practical guide to interpersonal team dynamics
Alternative Names
Chang, Richard

Chang, Richard 1955-

Chang, Richard Y.

Šānǧ, Rīšārd

Šānǧ, Rītšārd

Tšānǧ, Rīšārd

Tšānǧ, Rītšārd

ريتشارد تشانغ، 1955-

شانغ، ريتشارد ي.، 1955-

장, 리차드 1955-

장, 리처드 1955-

창, 리처드 1955-

창, 리처드 Y. 1955-

チャン, リチャード

Languages
English (215)

Dutch (6)

Spanish (4)

German (1)

Japanese (1)

Arabic (1)