WorldCat Identities

Wheeler, Joe

Works: 2 works in 7 publications in 2 languages and 207 library holdings
Classifications: HF5827.95, 659.1
Publication Timeline
Most widely held works by Joe Wheeler
The ownership quotient : putting the service profit chain to work for unbeatable competitive advantage by James L Heskett( Book )
6 editions published in 2008 in English and held by 206 WorldCat member libraries worldwide
An organization that learns how to cultivate an ownership attitude creates a self-reinforcing relationship between customers and front-line employees. The lifetime value of a customer-owner can be equivalent to that of more than a hundred typical customers. And that makes the lifetime value of an employee who can promote customer ownership priceless
<> by James L Heskett( Book )
1 edition published in 2011 in Thai and held by 1 WorldCat member library worldwide
Audience Level
Audience Level
  Kids General Special  
Audience level: 0.70 (from 0.47 for <> ... to 0.70 for The owners ...)
Alternative Names
Wheeler, Joseph Anthony
ホイーラー, ジョー
English (6)
Thai (1)