WorldCat Identities

Wheeler, Joe

Works: 3 works in 9 publications in 3 languages and 211 library holdings
Classifications: HF5827.95, 659.1
Publication Timeline
Most widely held works by Joe Wheeler
The ownership quotient : putting the service profit chain to work for unbeatable competitive advantage by James L Heskett( Book )

7 editions published in 2008 in English and held by 208 WorldCat member libraries worldwide

An organization that learns how to cultivate an ownership attitude creates a self-reinforcing relationship between customers and front-line employees. The lifetime value of a customer-owner can be equivalent to that of more than a hundred typical customers. And that makes the lifetime value of an employee who can promote customer ownership priceless
OQ : Sābisu purofitto chiēn ni yoru kyōsō yūi no kōchiku : Ōnāshippu shisū( Book )

1 edition published in 2010 in Japanese and held by 2 WorldCat member libraries worldwide

<> by James L Heskett( Book )

1 edition published in 2011 in Thai and held by 1 WorldCat member library worldwide

Audience Level
Audience Level
  Kids General Special  
Audience level: 0.50 (from 0.50 for The owners ... to 0.88 for OQ : Sābi ...)

Alternative Names
Wheeler, Joseph Anthony

ホイーラー, ジョー