Most widely held works by Kantola Productions
The art of resolving conflicts in the workplace ( Visual )
3 editions published between 1992 and 2007 in English and held by 367 libraries worldwide
Larry Schwimmer gives his six techniques for resolving conflicts, discusses the kinds of conflicts that arise, and presents scripted scenarios of conflicts in the workplace and proposed solutions.
Be prepared to lead applied leadership skills for business managers ( Visual )
7 editions published between 1989 and 1994 in English and held by 366 libraries worldwide
Part one of this program demonstrates a technique for classifying leadership style into one of four categories: delegation, influence, collaboration, or direction. Part two discusses adapting leadership style. Part three will look at the persona of a leader.
Be prepared for meetings how to lead productive business meetings ( Visual )
8 editions published between 1991 and 2005 in English and held by 349 libraries worldwide
Discusses techniques for leading effective and productive business meetings.
The Power of persuasion ( Visual )
4 editions published between 2001 and 2004 in English and held by 272 libraries worldwide
"Robert Cialdini provides insights on what makes individuals successful in their attempts to persuade all manner of other people. Includes his six principles that lead to effective, ethical and enduring influence."--Container.
The Stanford video guide to negotiating the sluggers come home ( Visual )
5 editions published in 1997 in English and held by 260 libraries worldwide
A negotiation between the owners of a baseball stadium and a team owner demonstrates key principles of rational negotiation and common tactics and strategies for negotiating profitable agreements.
How great companies achieve great results with ordinary people ( Visual )
3 editions published between 2001 and 2004 in English and held by 233 libraries worldwide
"How can corporations get the most out of their employees? Charles O'Reilly challenges the prevailing wisdom that companies must chase and acquire top talent in order to remain successful. He argues instead that the source of sustained competitive advantage already exists within every organization. O'Reilly's prescription for an overheated labor market: abandon the obsession with hiring high-priced stars and instead, motivate ordinary people to build a great company and achieve extraordinary results"--Container.
The customer service connection ( Visual )
4 editions published in 1994 in English and held by 206 libraries worldwide
Teaches essential customer service skills that win customer loyalty. Motivates customer service employees to serve as information resources for their organizations. Viewers learn both how to provide extraordinary service and how to identify and communicate essential information about customers.
The team approach ( Visual )
5 editions published in 1994 in English and held by 205 libraries worldwide
This program is designed for all team participants, both leaders and other team members. It reviews key steps in organizing teams and techniques for keeping them productive.
The Stanford video guide to financial statements a tale of two restaurants ( Visual )
6 editions published between 2000 and 2008 in English and held by 197 libraries worldwide
Explains for non-financial managers the job of evaluating and comparing financial statements using examples from the records of two imaginary restaurants.
The arts of criticism-- giving and taking ( Visual )
3 editions published between 1996 and 2005 in English and held by 191 libraries worldwide
The program uses dramatized supervisor-employee discussions to demonstrate how to give criticism effectively by avoiding the personal aspects and focussing on goals and areas of agreement and how to avoid the usual fight or flight reactions when receiving criticism.
Supervising for quality ( Visual )
4 editions published in 1994 in English and held by 163 libraries worldwide
Designed for managers who have both traditional responsibilities for monitoring subordinates and added responsibilities for motivating employee commitment and involvement. Demonstrates the use of specific phrases and supervision techniques that allow managers to fulfill their traditional responsibilities while building constructive, non-adversarial working relationships.
Cornerstones of quality ( Visual )
5 editions published in 1994 in English and held by 135 libraries worldwide
Describes the four organizing principles of quality-centered management and demonstrates how they mold decision-making and policy-setting in quality-centered companies.
Creating the future by Gary Hamel ( Visual )
2 editions published in 1998 in English and held by 133 libraries worldwide
Never has there been a more exciting or more hazardous time to be at the helm of a corporation. Strategy innovation is the only way for a company to renew its lease on success.
Preventing and managing stress ( Visual )
3 editions published in 2001 in English and held by 125 libraries worldwide
Learn from experts about the causes of stress and how to lessen its negative impacts.
Cool tools blogs, wikis, RSS, podcasting ( Visual )
1 edition published in 2006 in English and held by 116 libraries worldwide
Michael Gold, head of West Gold Editorial Consulting, discusses ways in which blogs, wikis, podcasting, and RSS can enhance commercial Web sites and increase return visits.
Skills, techniques and strategies for effective negotiations ( Visual )
2 editions published in 2006 in English and held by 108 libraries worldwide
Patrick Cleary, Senior Vice President of the National Association of Manufacturers and former Chairman of the National Mediation Board, provides rules and methods for successful negotiating and offers anecdotes and insights from his career as a negotiator.
Managing communication in a multicultural world ( Visual )
3 editions published in 2002 in English and held by 105 libraries worldwide
Dr. Baugh explains that the conclusions people reach about us, based on how we speak, result in profound economic consequences both for ourselves and for our organizations and how an increased awareness of the impact of language is important in the business world.
Performance appraisals getting results ( Visual )
3 editions published in 2003 in English and held by 104 libraries worldwide
In this video two different companies address their performance appraisal shortcomings. One large firm is working to make its review process more effective, while a small company begins to formalize its process for the first time. Viewers learn: the advantages of following a formal performance appraisal process; the importance of fairness and consistency; proper preparation techniques; methods of motivating the top producers; how to deal with under-performers; the value of employee feedback.
Be prepared to speak the step-by-step video guide to public speaking ( Visual )
3 editions published between 1985 and 1991 in English and held by 100 libraries worldwide
Demonstrates techniques for preparing and practicing speeches. Follows one speaker's progress through the process of speech writing, speech presentation, and control of stage fright.
Customer service central ( Visual )
2 editions published in 1995 in English and held by 96 libraries worldwide
"Saturday Night Live comedian Darrell Hammond walks us through a deli to witness customer service in action. The camera follows employees as they repeatedly display the two behaviors that create great customer service: anticipation of needs, and doing a little something extra"--Container.
Business communication Business planning Communication in management Communication in organizations Communication in personnel management Conflict management Corporate culture Creative ability in business Customer relations Customer services Decision making Defensiveness (Psychology) Diversity in the workplace Educational films Electronic commerce Employee motivation Employees--Rating of Executive ability Filmed lectures Filmed speeches Financial statements Human capital Industrial management Instructional films Internet Internet advertising Internet marketing Interpersonal relations Leadership Management Meetings Meetings--Study and teaching Negotiation in business Nonfiction films Organizational behavior Organizational change Organizational effectiveness Personnel management Persuasion (Rhetoric) Planning Strategic alliances (Business) Strategic planning Success in business Supervision of employees Teams in the workplace Teams in the workplace--Management United States Video recordings--for the hearing impaired Web site development Web sites--Design