WorldCat Identities

Excellence in Training Corporation

Overview
Works: 81 works in 96 publications in 1 language and 308 library holdings
Genres: Anecdotes  Instructional films  Drama  Nonfiction films  Poetry  Computer games  Internet videos  Experimental films  Short films  Juvenile works 
Classifications: GV1594, 658.473
Publication Timeline
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Most widely held works by Excellence in Training Corporation
Love & profit : the art of caring leadership( Visual )

4 editions published between 1993 and 1995 in English and held by 41 WorldCat member libraries worldwide

Helps managers gain powerful new insight into how to lead others with honesty, compassion and strength
Workplace violence, first line of defense : an educational presentation( Visual )

1 edition published in 1994 in English and held by 32 WorldCat member libraries worldwide

Through interviews with a convicted perpetrator and two nationally recognized experts, this program offers legal and incident management advice on how to identify and prevent workplace violence
Breakthrough listening( Visual )

3 editions published between 1993 and 1999 in English and held by 17 WorldCat member libraries worldwide

Demonstrates the value of enlarging our listening as a tool to identify opportunities and possibilities. It teaches how to become aware of the type of listener people are and offers the viewer awareness of the benefits of listening on their productivity
The ten deadly sins of communication by Wilson Main( Visual )

1 edition published in 1994 in English and held by 16 WorldCat member libraries worldwide

The way we communicate has a direct bearing on how successful we are in every avenue of our lives. Good communication is good human relations. This program identifies and demonstrates 10 common communication pitfalls
Trust your team( Visual )

2 editions published in 1985 in English and held by 14 WorldCat member libraries worldwide

Dramatizes the three areas of sharing: the vision, the responsibility, and the glory to help managers and supervisors learn team building and leadership skills
Team of champions by John Parker Stewart( Visual )

2 editions published between 1990 and 1991 in English and held by 11 WorldCat member libraries worldwide

Reveals key behavior designed to foster teamwork, involvement and quality improvement. Explains how to turn a "collection of individuals" into a "Team of Champions"--Champions of their products, services, customers, and each other
Ben Franklin on creativity( Visual )

1 edition published in 1997 in English and held by 11 WorldCat member libraries worldwide

Franklin interpreter, Ralph Archbold, portrays the printer, inventor, statesman, as he gives you an inside look at what it takes to be more innovative, more of the time
Avoiding violence in the workplace( Visual )

1 edition published in 1993 in English and held by 11 WorldCat member libraries worldwide

Discusses the employer's liability in those circumstances where the employer identifies in the workplace a dangerous employee or prospective employee, but fails to control the situation. The legal theories involve the employer's negligence in either hiring or retaining those employees who have demonstrated dangerous conduct
Dreams by Joel Glassman( Visual )

1 edition published in 1996 in English and held by 10 WorldCat member libraries worldwide

Focuses on the fear of failure by using magic and audience involvement to illustrate this point. Audience member are led through the process of examining why they fear failure as well as exploring practical suggestions for overcoming that fear
Revolutionary service : building loyalty one customer at a time( Visual )

1 edition published in 1995 in English and held by 9 WorldCat member libraries worldwide

Provides insights into how we can develop revolutionary customer service by connecting emotionally, changing our structure, building a customer information system, and improving our recovery tactics
Anger at work( Visual )

1 edition published in 1996 in English and held by 8 WorldCat member libraries worldwide

This video uses dramatic vignettes from the life of a typical manager to demonstrate tools and techniques for recognizing anger and managing responses to stressful situations before they become hostile
From red tape to results : reinventing government( Visual )

1 edition published in 1994 in English and held by 7 WorldCat member libraries worldwide

A program designed to train public sector organizations to transform themselves into customer-driven businesses. Included are segments on Sunnyvale, California, the model city for the recent Government Performance and Results Act and for the National Performance Review; the IRS Service Center in Ogden Utah, winner of the President's Quality Award, and the very first steps of the Department of Education's reinvention efforts. Also included are interviews with government officials directly involved with integrating this model into everyday operations, and footage of President Clinton and Vice President Gore
Life & work : a manager's search for meaning( Visual )

1 edition published in 1995 in English and held by 7 WorldCat member libraries worldwide

Introduces the concept of caring leadership by exploring with breathtaking insight and sensitivity issues involved in managing a workforce
1001 ways to reward employees : how to provide no cost/low cost rewards( Visual )

1 edition published in 1997 in English and held by 6 WorldCat member libraries worldwide

Suggests some of the hundreds of simple ideas that may be used to motivate and inspire your employees, and some of which don't cost a cent. Based on Bob Nelson's book of the same title, published by Workman Publ., 1994
The C.A.R.E. principle( Visual )

3 editions published between 1985 and 1995 in English and held by 6 WorldCat member libraries worldwide

Demonstrates the basic skills of good customer service, including customer contact, courtesy, and handling customer complaints
Bob's Ms. Adventure : sexual harassment from a different perspective( Visual )

1 edition published in 1993 in English and held by 6 WorldCat member libraries worldwide

A sexual harassment awareness training film that employs humor to open a dialogue on sexual harassment behavior
Keeping the vision alive( Visual )

1 edition published in 1995 in English and held by 6 WorldCat member libraries worldwide

Ann Bancroft's all-women team skis across Antarctica to the South Pole, and provides lessons in team leadership
"No thanks, just looking."( Visual )

3 editions published between 1985 and 1995 in English and held by 5 WorldCat member libraries worldwide

Designed to help the inexperienced retail salesperson learn the three areas of retail sales: before the sale, during the sale, and after the sale. Focuses on studying the merchandise, demonstrating the product and being a good listener, and analyzing the sale
The four principles of fun at work by Matt Weinstein( Visual )

1 edition published in 1997 in English and held by 4 WorldCat member libraries worldwide

Weinstein provides a live audience with specific examples of management techniques which incorporate fun into the workplace to illustrate his four principles, based on the premise that there is a link between playfulness and productivity
A complaint is a gift by B. J Gallagher( Visual )

1 edition published in 1997 in English and held by 4 WorldCat member libraries worldwide

Using humor and wit, this animated video illustrates techniques to turn complaints into a strategic tool to increase business and customer satisfaction, with emphasis on creating a complaint-friendly organization
 
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Audience Level
0
Audience Level
1
  Kids General Special  
Audience level: 0.38 (from 0.11 for "No thanks ... to 0.61 for From red t ...)

Alternative Names
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Languages
English (31)