Lankes, R. David
Most widely held works by R. David Lankes
Digital reference service in the new millennium : planning, management, and evaluation ( Book )
4 editions published in 2000 in English and held by 766 libraries worldwide
A guide to the theoretical aspects of defining digital reference services in the new millennium, and the evolving service and technical aspects of developing, managing, and evaluating them.
The atlas of new librarianship by R. David Lankes ( Book )
3 editions published in 2011 in English and held by 601 libraries worldwide
"Libraries have existed for millennia, but today the library field is searching for solid footing in an increasingly fragmented (and increasingly digital) information environment. What is librarianship when it is unmoored from cataloging, books, buildings, and committees? In The Atlas of New Librarianship, R. David Lankes offers a guide to this new landscape for practitioners. He describes a new librarianship based not on books and artifacts but on knowledge and learning; and he suggests a new mission for librarians: to improve society through facilitating knowledge creation in their communities. The vision for a new librarianship must go beyond finding library-related uses for information technology and the Internet; it must provide a durable foundation for the field. Lankes recasts librarianship and library practice using the fundamental concept that knowledge is created though conversation. New librarians approach their work as facilitators of conversation; they seek to enrich, capture, store, and disseminate the conversations of their communities. To help librarians navigate this new terrain, Lankes offers a map, a visual representation of the field that can guide explorations of it; more than 140 Agreements, statements about librarianship that range from relevant theories to examples of practice; and Threads, arrangements of Agreements to explain key ideas, covering such topics as conceptual foundations and skills and values. Agreement Supplements at the end of the book offer expanded discussions. Although it touches on theory as well as practice, the Atlas is meant to be a tool: textbook, conversation guide, platform for social networking, and call to action."--M.I.T. Press Web page.
The virtual reference desk : creating a reference future ( Book )
8 editions published between 2005 and 2006 in English and held by 423 libraries worldwide
Implementing digital reference services : setting standards and making it real by Virtual Reference Desk Conference ( Book )
5 editions published between 2002 and 2003 in English and held by 392 libraries worldwide
Virtual reference service : from competencies to assessment ( Book )
11 editions published in 2008 in English and held by 361 libraries worldwide
Creating your own consortium in less than six months : a true story of virtual reference / Helene Lafrance, Locke Morrisey, and Judy Trump -- Implementing VR on the fly : staff motivation and buy-in / Clara Ogbaa, Lorin Flores Fisher, and Lisa Ancelet -- Adding instant messaging to an established virtual reference service : asking "r u there?" / Pam Sessoms and Jean Ferguson -- Responding to triage taxonomy : answering virtual medical questions / Catherine Arnott Smith -- The evolving role of reference librarians in the health sciences environment / Gabriel R. Rios -- Examining interpersonal communication in virtual reference encounters : the Library LAWLINE Consortium / Marie L. Radford -- Assessing inappropriate use : learning from the AskColorado experience / Jack Maness and Sarah Naper -- Meeting the challenges of reference service in a hybrid environment : teaching LIS students today / Debbie L. Rabina -- A comprehensive VR training program / Joann Wasik.
The digital reference research agenda by Digital Reference Research Symposium ( Book )
2 editions published in 2003 in English and held by 336 libraries worldwide
The virtual reference experience : integrating theory into practice ( Book )
7 editions published in 2004 in English and held by 323 libraries worldwide
The AskA starter kit : how to build and maintain digital reference services by R. David Lankes ( Book )
6 editions published in 1998 in English and held by 316 libraries worldwide
A set of six self-instructional modules intended to prepare organizations and individuals to create an Internet-based human-mediated information service. Helpful hints for new services include real-life experiences from existing digital reference services like AskERIC, NASA's Ask the Space Scientist, KidsConnect etc.
Reference renaissance : current and future trends ( Book )
3 editions published in 2010 in English and held by 294 libraries worldwide
New concepts in digital reference by R. David Lankes ( Book )
5 editions published in 2009 in English and held by 161 libraries worldwide
Let us start with a simple scenario: a man asks a woman "how high is Mount Everest?" The woman replies "29,029 feet." Nothing could be simpler. Now let us suppose that rather than standing in a room, or sitting on a bus, the man is at his desk and the woman is 300 miles away with the conversation taking place using e-mail. Still simple? Certainly.it happens every day. So why all the bother about digital (virtual, electronic, chat, etc.) reference? If the man is a pilot flying over Mount Everest, the answer matters. If you are a lawyer going to court, the identity of the woman is very important. Also, if you ever want to find the answer again, how that transaction took place matters a lot. Digital reference is a deceptively simple concept on its face: "the incorporation of human expertise into the information system." This lecture seeks to explore the question of how human expertise is incorporated into a variety of information systems, from libraries, to digital libraries, to information retrieval engines, to knowledge bases. What we learn through this endeavor, begun primarily in the library context, is that the models, methods, standards, and experiments in digital reference have wide applicability. We also catch a glimpse of an unfolding future in which ubiquitous computing makes the identification, interaction, and capture of expertise increasingly important. It is a future that is much more complex than we had anticipated. It is a future in which documents and artifacts are less important than the contexts of their creation and use.
Building and maintaining Internet information services : K-12 digital reference services : a study submitted to The National Library of Education, U.S. Department of Education by R. David Lankes ( Book )
3 editions published in 1998 in English and held by 106 libraries worldwide
Building and maintaining Internet information services K-12 digital reference services by R. David Lankes ( Book )
2 editions published in 1998 in English and held by 83 libraries worldwide
Digital reference services and centers at the United States Department of Education analysis and recommendations by Joanne Silverstein ( Book )
1 edition published in 1999 in English and held by 80 libraries worldwide
The bread and butter of the Internet by R. David Lankes ( Book )
1 edition published in 1997 in English and held by 70 libraries worldwide
Implementing digital reference services : setting standards and making it real ( Book )
6 editions published between 2002 and 2003 in English and held by 47 libraries worldwide
Reference services: virtual, digital, and in-library. [Part 2] a new model for effective delivery ( Visual )
2 editions published between 2003 and 2007 in English and held by 5 libraries worldwide
A panel of experts continue the dialogue on the challenges of providing library reference services in today's world. Topics include: marketing and promotion, copyright and licensing, assessment of new services, and the economic viability of virtual reference.
Digital reference service in the new millenium : planning, management, and evaluation ( Book )
2 editions published in 2000 in English and held by 4 libraries worldwide
Building the virtual reference desk in a 24/7 world Library of Congress and OCLC symposium at ALA Midwinter 2001, January 12, 2001, Washington, D.C ( Visual )
1 edition published in 2001 in English and held by 4 libraries worldwide
The digital reference research agenda : compiled from the Digital Reference Research Symposium, August 2002, Harvard University ( Book )
2 editions published in 2003 in English and held by 3 libraries worldwide
Participatory networks : The library as conversation by R. David Lankes ( Book )
1 edition published in 2006 in English and held by 2 libraries worldwide
Academic libraries--Reference services Adult services in public libraries--Evaluation AskA services Bibliography Case studies Communication--Technological innovations Computer literacy Computer network resources Conference proceedings Copyright--Electronic information resources Customer services Digital libraries Education--Computer network resources Electronic reference services (Libraries) Electronic reference services (Libraries)--Evaluation Electronic reference services (Libraries)--Management Elementary school libraries--Collection development Elementary school libraries--Reference services Florida Information retrieval Information services Information technology Internet Internet in education Internet in library reference services Libraries and community Libraries and society Libraries--Marketing Library information desks Library science--Forecasting Library science--Philosophy Reference services (Libraries) Reference services (Libraries)--Automation Reference services (Libraries)--Evaluation Reference services (Libraries)--Information technology School libraries--Reference services Tampa-Hillsborough County Public Library System (Fla.) United States United States.--Dept. of Education Video recordings for the hearing impaired