WorldCat Identities

Lankes, R. David 1970-

Works: 40 works in 231 publications in 3 languages and 7,235 library holdings
Genres: Conference papers and proceedings  Case studies  Documentary films  Abstracts 
Roles: Author, Editor, Other
Classifications: Z711.45, 020.1
Publication Timeline
Most widely held works by R. David Lankes
The Atlas of New Librarianship by R. David Lankes( Book )

34 editions published between 2011 and 2016 in English and Italian and held by 1,572 WorldCat member libraries worldwide

Although libraries have existed for millennia, today the library field is searching for solid footing in an increasingly fragmented (and increasingly digital) information environment. What is librarianship when it is unmoored from cataloging, books, buildings, and committees? This is a guide for practitioners where a new librarianship is described. This new librarianship is based not on books and artifacts but on knowledge and learning. The author suggests a new mission for librarians: To improve society through facilitating knowledge creation in their communities. The vision for a new librarianship must go beyond finding library-related uses for information technology and the Internet; it must provide a durable foundation for the field. Lankes recasts librarianship and library practice using the fundamental concept that knowledge is created through conversation. New librarians approach their work as facilitators of conversation; they seek to enrich, capture, store, and disseminate the conversations of their communities. To help librarians navigate this new terrain, Lankes offers a map, a visual representation of the field that can guide explorations of it; more than 140 Agreements, statements about librarianship that range from relevant theories to examples of practice; and Threads, arrangements of Agreements to explain key ideas, covering such topics as conceptual foundations and skills, and values. Agreement Supplements at the end of the book offer expanded discussions. Although it touches on theory as well as practice, this atlas is meant to be a tool: textbook, conversation guide, platform for social networking, and call to action
The new librarianship field guide by R. David Lankes( Book )

15 editions published between 2008 and 2017 in English and held by 658 WorldCat member libraries worldwide

This book offers a guide for librarians who see their profession as a chance to make a positive difference in their communities -- librarians who recognize that it is no longer enough to stand behind a desk waiting to serve. R. David Lankes, author of The Atlas of New Librarianship, reminds librarians of their mission: to improve society by facilitating knowledge creation in their communities. In this book, he provides tools, arguments, resources, and ideas for fulfilling this mission. Librarians will be prepared to become radical positive change agents in their communities, and other readers will learn to understand libraries in a new way. The librarians of Ferguson, Missouri, famously became positive change agents in August 2014 when they opened library doors when schools were closed because of civil unrest after the shooting of an unarmed teen by police. Working with other local organizations, they provided children and their parents a space for learning, lunch, and peace. But other libraries serve other communities -- students, faculty, scholars, law firms -- in other ways. All libraries are about community, writes Lankes; that is just librarianship. In concise chapters, Lankes addresses the mission of libraries and explains what constitutes a library
Digital Reference Service in the New Millennium : Planning, Management, and Evaluation( Book )

13 editions published between 2000 and 2001 in English and held by 654 WorldCat member libraries worldwide

A guide to the theoretical aspects of defining digital reference services in the new millennium, and the evolving service and technical aspects of developing, managing, and evaluating them
The virtual reference desk : creating a reference future by Virtual Reference Desk Conference( Book )

18 editions published between 2005 and 2006 in English and held by 446 WorldCat member libraries worldwide

This collection is based on peer-reviewed lead papers from the Virtual Reference Desk Conference in Ohio, which have been developed, updated and refined for inclusion here. This is the pre-eminent forum in the world for the discussion and dissemination of the latest information on reference provision in a broad range of libraries, where leading scholars and practitioners in the reference information field offer knowledge and advice for embracing the future of reference services
Implementing digital reference services : setting standards and making it real by R. David Lankes( Book )

22 editions published between 2002 and 2003 in English and held by 419 WorldCat member libraries worldwide

The chapters in this volume, originally presented at the Third Annual Virtual Reference Desk (vrd) conference, "Setting Standards and Making It Real," (Orlando, Florida, November 2001), were organized, revised, and updated to reflect current technology and practice. The vrd conference and the ideas in this book represent the cutting edge of work, practice, research, and thinking in the digital reference community. The six sections of this volume follow a chronological process of identification, implementation, and evaluation, both as they apply to individual digital reference services and to digital reference service in general. Part 1: Identifying the Need for Digital Reference Service, presents two digital reference projects in unusual settings. These chapters discuss how specific problems were identified, and begin the discussion of the implementation of solutions specific to these settings. Part 2: Managing Key Digital Reference Issues, provides analyses of three major issues in digital reference: artificial intelligence, privacy, and copyright. Part 3: Implementing Real-Time Reference Service, and Part 4: Conceiving and Implementing Collaborative Reference Services, present novel approaches to solving existing problems in digital reference. Part 5: Using Key Findings from Research in Digital Reference, and Part 6: Evaluating Digital Reference Service Quality, present several ideas for both formative and summative evaluation of digital reference services. The book concludes with a comparison of two different types of digital reference service. Contains 43 tables and 24 figures. Includes an index. (Author/AEF)
Virtual reference service : from competencies to assessment( Book )

16 editions published between 2007 and 2008 in English and held by 412 WorldCat member libraries worldwide

"Diane Kovacs has assembled this handbook to help reference librarians develop the communication skills and resources they need to work effectively in the virtual reference environment. The handbook shows how to adapt traditional face-to-face reference interview skills to the virtual interview - and how to interpret and use new cues (chat slang, IM shorthand, emoticons, etc.) to better serve your users. For both chat and e-mail transactions, Kovacs outlines strategies for analyzing the question, conducting the interview, developing a search strategy, and delivering sources."--Jacket
Expect more : demanding better libraries for today's complex world by R. David Lankes( Book )

18 editions published between 2012 and 2016 in English and held by 405 WorldCat member libraries worldwide

"Libraries have existed for millennia, but today many question their necessity. In an ever more digital and connected world, do we still need places of books in our towns, colleges, or schools? If libraries aren't about books, what are they about? In Expect More, David Lankes, winner of the 2012 ABC-CLIO/Greenwood Award for the Best Book in Library Literature, walks you through what to expect out of your library. Lankes argues that, to thrive, communities need libraries that go beyond bricks and mortar, and beyond books and literature. We need to expect more out of our libraries. They should be places of learning and advocates for our communities in terms of privacy, intellectual property, and economic development. Expect More is a rallying call to communities to raise the bar, and their expectations, for great libraries."--Author's website
Reference renaissance : current and future trends( Book )

7 editions published between 2008 and 2010 in English and held by 386 WorldCat member libraries worldwide

Respected authorities on today's rapidly changing reference landscape Marie L. Radford and R. David Lankes have brought together a pioneering collection that delivers creative, proven guidance to LIS professionals in public, academic, and special libraries and information centers
The digital reference research agenda by Digital Reference Research Symposium( Book )

6 editions published in 2003 in English and held by 334 WorldCat member libraries worldwide

The virtual reference experience : integrating theory into practice by R. David Lankes( Book )

10 editions published in 2004 in English and held by 301 WorldCat member libraries worldwide

The AskA starter kit : how to build and maintain digital reference services by R. David Lankes( Book )

11 editions published between 1998 and 2001 in English and held by 283 WorldCat member libraries worldwide

A set of six self-instructional modules intended to prepare organizations and individuals to create an Internet-based human-mediated information service. Helpful hints for new services include real-life experiences from existing digital reference services like AskERIC, NASA's Ask the Space Scientist, KidsConnect etc
Building and maintaining Internet information services : K-12 digital reference services by R. David Lankes( Book )

9 editions published between 1998 and 1999 in English and held by 175 WorldCat member libraries worldwide

This study addresses the problem of Internet information services having to meet the increasing information demands of users in the dynamic Internet environment. The purpose of this research was to use k-12 digital reference services as a starting point to better understand the process of building and maintaining Internet information services. The study has three specific objectives: (1) to build and apply a conceptual framework based on complexity research, literature, and the researcher's experience; (2) to use this conceptual framework to empirically describe how organizations, specifically k-12 digital reference services, build and maintain services in the dynamic Internet environment; and (3) to seek commonalties across these descriptions. Qualitative methods (elite interviews and document analysis) were used to elicit descriptions of six exemplary k-12 digital reference services. These descriptions were then compared across organizations to find commonalties. Appended are the Pre-Test Interview Transcript, quality criteria developed by the expert panel, the AskERIC Pre-Test, Internet sites for further information, and a synopsis of data gathering. Eighty-nine tables and figures are included throughout the text. Contains an index. (Author/AEF)
New concepts in digital reference by R. David Lankes( Book )

14 editions published in 2009 in English and Undetermined and held by 118 WorldCat member libraries worldwide

Let us start with a simple scenario: a man asks a woman "how high is Mount Everest?" The woman replies "29,029 feet." Nothing could be simpler. Now let us suppose that rather than standing in a room, or sitting on a bus, the man is at his desk and the woman is 300 miles away with the conversation taking place using e-mail. Still simple? happens every day. So why all the bother about digital (virtual, electronic, chat, etc.) reference? If the man is a pilot flying over Mount Everest, the answer matters. If you are a lawyer going to court, the identity of the woman is very important. Also, if you ever want to find the answer again, how that transaction took place matters a lot. Digital reference is a deceptively simple concept on its face: "the incorporation of human expertise into the information system." This lecture seeks to explore the question of how human expertise is incorporated into a variety of information systems, from libraries, to digital libraries, to information retrieval engines, to knowledge bases. What we learn through this endeavor, begun primarily in the library context, is that the models, methods, standards, and experiments in digital reference have wide applicability. We also catch a glimpse of an unfolding future in which ubiquitous computing makes the identification, interaction, and capture of expertise increasingly important. It is a future that is much more complex than we had anticipated. It is a future in which documents and artifacts are less important than the contexts of their creation and use
Digital reference services and centers at the United States Department of Education : analysis and recommendations by Joanne Silverstein( Book )

1 edition published in 1999 in English and held by 83 WorldCat member libraries worldwide

This document reports on the e-mail-based question and answer services (digital reference) that the Department of Education offers to customers. The report is presented in five sections. Section 1, "Introduction," outlines the research goals which were to: analyze current processes, procedures and problems; suggest solutions for optimization of information delivery to customers; provide recommendations for policy; outline software requirements for possible future automation of processes; and suggest training goals for managers and specialists. Section 2, "Methods," describes the three-part approach to the research method: document analysis; in-depth interviews at six digital reference sites; and a poll of digital reference administrators representing and related Centers. Section 3, "Results," describes findings from each of the above three data sources, and Section 4, "Issues," consolidates the findings and groups them. Section 5, "Recommendations," contains the research team's recommendations for re-designing and improving digital reference Centers. Several appendices provide copies of the instruments and a glossary. (Aef)
The bread and butter of the Internet by R. David Lankes( Book )

2 editions published between 1996 and 1997 in English and held by 73 WorldCat member libraries worldwide

This educator-oriented handbook by "Virtual Dave" provides an easy-to-read, easy-to-understand guide to the Internet: what it is; how it works; and how one gets there. The book covers the basics of the Internet, with simple and concise explanations geared toward classroom teachers and school library media specialists. Each chapter contains a resource section of Internet addresses and chapter highlights which are helpful for novice and experienced Internet users alike. The book includes the following chapters: (1) Electronic Networks: a Primer; (2) The Internet Model; (3) E-Mail: The Net's Common Currency; (4) Telnet and ftp: The Internet's Forgotten Heros; (5) Gopher: What if the World Were One Big Menu? (6) The World Wide Web: Do Spiders Really Surf? (7) New Toys and Trends for the Internet; (8) Setting up the Internet for Your School; and (9) Conclusion. A presentation packet for educators to teach others about the Internet comprises the second half of the document and includes all materials ready for reproduction in hard copy or transparency. An annotated bibliography of related documents available in the Educational Resources Information Center (eric) database, background information about eric, and a glossary are also included. (Contains 13 references.) (Swc)
Erwarten Sie mehr! Wir brauchen bessere Bibliotheken für eine immer komplexer werdende Welt by R. David Lankes( Book )

1 edition published in 2016 in German and held by 55 WorldCat member libraries worldwide

Erwarten Sie mehr! : Verlangen Sie bessere Bibliotheken für eine komplexer gewordene Welt by R. David Lankes( Book )

2 editions published in 2017 in German and held by 31 WorldCat member libraries worldwide

Es geht David Lankes, Gewinner des ABC Clio Preises der besten Bibliotheksliteratur 2012 um Menschen, Gemeinschaften und Bibliothekare. Nicht Bestandsentwicklung, Serviceleistung oder Informationsvermittlung machen die Bibliothek zu einem Mittelpunkt ihrer Stadt, Hochschule Organisation oder Community sondern Kommunikation und Gespräch zwischen ihren Mitgliedern. Was braucht die Community,mit wem verbindet sie sich zu einem Netzwerk? Wie sind alle zu aktivieren in der zunehmend komplexer werdenden digitalen Gesellschaft ? Der Bibliothekar, die Bibliothekarin, auf welcher Hierachieebene, bei welcher Aufgabe und in welcher Art von Bibliothek auch immer, kann einer der wichtigsten Aufgaben in der vernetzten Gesellschaft übernehmen, die Förderung der Kommunikation, des Wissens – und Erfahrungsaustausches, nicht um dieser zu dienen als sogenannte Infrastruktur, sondern um sie aktiv weiter zu entwickeln. Dazu braucht es großartige Bibliotheken, die es auch schon gibt, wie Lankes zeigt. Ein Buch in die Hand aller Kultur und Bildungspolitiker und jeden Bibliothekars oder Bibliothekarin, damit er oder sie endlich weiß, was für eine wunderbare Institution die Gesellschaft mit ihrer Bibliothek hat. Viele Praxisbeispiele aus Gegenwart und Geschichte, ,mit Humor und leicht geschrieben, informativ, spannend und überzeugend – ein weltweiter Bestseller (2.Auflage) mittlerweile in mehreren Sprachen
Reference services: virtual, digital, and in-library : a new model for effective delivery( Visual )

3 editions published in 2003 in English and held by 21 WorldCat member libraries worldwide

A panel of experts continue the dialogue on the challenges of providing library reference services in today's world. Topics include: marketing and promotion, copyright and licensing, assessment of new services, and the economic viability of virtual reference
The boring patient by R. David Lankes( Book )

1 edition published in 2014 in English and held by 17 WorldCat member libraries worldwide

"This book is not about cancer. It is about how David Lankes, professor and father, responded to being diagnosed, living with, and being treated for cancer. That is an important distinction because cancer is not funny. Cancer sucks. Cancer does not teach, cancer does not preach, cancer does not comfort, or inspire, or inform. Cancer kills. How one responds to cancer? That is a completely different matter. In this cross between memoir, case study, and a lecture, Lankes takes the reader on a humor ladened trip through a Hodgkin's Lymphoma diagnosis, chemotherapy, and ultimately a bone marrow transplant (technically an autologous stem cell transplant). This book is for others living through a journey with cancer. and those in the business of delivering health care like doctors, med students, nurses, and medical administrators"
New Librarianship Master Class( Visual )

1 edition published in 2014 in English and held by 17 WorldCat member libraries worldwide

Part one of the New librarianship master class by R. David Lankes includes two short videos: an introduction to the series and an introduction to new librarianship
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The Atlas of New Librarianship
Alternative Names
Lankes , David

Lankes, David 1970-

Lankes, R.David

Lankes, Richard David 1970-

English (195)

Italian (5)

German (3)

Digital Reference Service in the New Millennium : Planning, Management, and EvaluationThe virtual reference desk : creating a reference futureImplementing digital reference services : setting standards and making it realVirtual reference service : from competencies to assessmentReference renaissance : current and future trendsThe digital reference research agendaThe virtual reference experience : integrating theory into practiceThe AskA starter kit : how to build and maintain digital reference services