WorldCat Identities

Lankes, R. David 1970-

Works: 34 works in 185 publications in 1 language and 6,555 library holdings
Genres: Conference papers and proceedings  Case studies 
Roles: Author, Editor, Other
Classifications: Z711.45, 020.1
Publication Timeline
Most widely held works by R. David Lankes
The Atlas of New Librarianship by R. David Lankes( Book )

18 editions published between 2011 and 2016 in English and held by 1,448 WorldCat member libraries worldwide

Although libraries have existed for millennia, today the library field is searching for solid footing in an increasingly fragmented (and increasingly digital) information environment. What is librarianship when it is unmoored from cataloging, books, buildings, and committees? This is a guide for practitioners where a new librarianship is described. This new librarianship is based not on books and artifacts but on knowledge and learning. The author suggests a new mission for librarians: To improve society through facilitating knowledge creation in their communities. The vision for a new librarianship must go beyond finding library-related uses for information technology and the Internet; it must provide a durable foundation for the field. Lankes recasts librarianship and library practice using the fundamental concept that knowledge is created through conversation. New librarians approach their work as facilitators of conversation; they seek to enrich, capture, store, and disseminate the conversations of their communities. To help librarians navigate this new terrain, Lankes offers a map, a visual representation of the field that can guide explorations of it; more than 140 Agreements, statements about librarianship that range from relevant theories to examples of practice; and Threads, arrangements of Agreements to explain key ideas, covering such topics as conceptual foundations and skills, and values. Agreement Supplements at the end of the book offer expanded discussions. Although it touches on theory as well as practice, this atlas is meant to be a tool: textbook, conversation guide, platform for social networking, and call to action
Digital reference service in the new millennium : planning, management, and evaluation( Book )

11 editions published between 2000 and 2001 in English and held by 689 WorldCat member libraries worldwide

A guide to the theoretical aspects of defining digital reference services in the new millennium, and the evolving service and technical aspects of developing, managing, and evaluating them
The virtual reference desk : creating a reference future by Virtual Reference Desk Conference( Book )

18 editions published between 2005 and 2006 in English and held by 450 WorldCat member libraries worldwide

This collection is based on peer-reviewed lead papers from the Virtual Reference Desk Conference in Ohio, which have been developed, updated and refined for inclusion here. This is the pre-eminent forum in the world for the discussion and dissemination of the latest information on reference provision in a broad range of libraries, where leading scholars and practitioners in the reference information field offer knowledge and advice for embracing the future of reference services
Implementing digital reference services : setting standards and making it real by R. David Lankes( Book )

22 editions published between 2002 and 2003 in English and held by 414 WorldCat member libraries worldwide

The chapters in this volume, originally presented at the Third Annual Virtual Reference Desk (vrd) conference, "Setting Standards and Making It Real," (Orlando, Florida, November 2001), were organized, revised, and updated to reflect current technology and practice. The vrd conference and the ideas in this book represent the cutting edge of work, practice, research, and thinking in the digital reference community. The six sections of this volume follow a chronological process of identification, implementation, and evaluation, both as they apply to individual digital reference services and to digital reference service in general. Part 1: Identifying the Need for Digital Reference Service, presents two digital reference projects in unusual settings. These chapters discuss how specific problems were identified, and begin the discussion of the implementation of solutions specific to these settings. Part 2: Managing Key Digital Reference Issues, provides analyses of three major issues in digital reference: artificial intelligence, privacy, and copyright. Part 3: Implementing Real-Time Reference Service, and Part 4: Conceiving and Implementing Collaborative Reference Services, present novel approaches to solving existing problems in digital reference. Part 5: Using Key Findings from Research in Digital Reference, and Part 6: Evaluating Digital Reference Service Quality, present several ideas for both formative and summative evaluation of digital reference services. The book concludes with a comparison of two different types of digital reference service. Contains 43 tables and 24 figures. Includes an index. (Author/AEF)
Virtual reference service : from competencies to assessment( Book )

15 editions published between 2007 and 2008 in English and held by 407 WorldCat member libraries worldwide

Shares experts' best practices, forward-looking models, and advice on new developments in virtual reference. Discusses the building of consortia, motivational and coaching activities for staff, instant messaging options, creation of subject-specific taxonomies, interpersonal communications improvement, and more
Reference renaissance : current and future trends( Book )

7 editions published between 2008 and 2010 in English and held by 391 WorldCat member libraries worldwide

Respected authorities on today's rapidly changing reference landscape Marie L. Radford and R. David Lankes have brought together a pioneering collection that delivers creative, proven guidance to LIS professionals in public, academic, and special libraries and information centers
Expect more : demanding better libraries for today's complex world by R. David Lankes( Book )

12 editions published between 2012 and 2016 in English and held by 353 WorldCat member libraries worldwide

"Libraries have existed for millennia, but today many question their necessity. In an ever more digital and connected world, do we still need places of books in our towns, colleges, or schools? If libraries aren't about books, what are they about? In Expect More, David Lankes, winner of the 2012 ABC-CLIO/Greenwood Award for the Best Book in Library Literature, walks you through what to expect out of your library. Lankes argues that, to thrive, communities need libraries that go beyond bricks and mortar, and beyond books and literature. We need to expect more out of our libraries. They should be places of learning and advocates for our communities in terms of privacy, intellectual property, and economic development. Expect More is a rallying call to communities to raise the bar, and their expectations, for great libraries."--Author's website
The digital reference research agenda by Digital Reference Research Symposium( Book )

6 editions published in 2003 in English and held by 340 WorldCat member libraries worldwide

The virtual reference experience : integrating theory into practice by R. David Lankes( Book )

10 editions published in 2004 in English and held by 305 WorldCat member libraries worldwide

The new librarianship field guide by R. David Lankes( Book )

6 editions published between 2015 and 2016 in English and held by 301 WorldCat member libraries worldwide

How librarians can be radical positive change agents in their communities, dedicated to learning and making a difference
The AskA starter kit : how to build and maintain digital reference services by R. David Lankes( Book )

9 editions published between 1998 and 2001 in English and held by 296 WorldCat member libraries worldwide

A set of six self-instructional modules intended to prepare organizations and individuals to create an Internet-based human-mediated information service. Helpful hints for new services include real-life experiences from existing digital reference services like AskERIC, NASA's Ask the Space Scientist, KidsConnect etc
Building and maintaining Internet information services : K-12 digital reference services : a study submitted to The National Library of Education, U.S. Department of Education by R. David Lankes( Book )

8 editions published in 1998 in English and held by 179 WorldCat member libraries worldwide

This study addresses the problem of Internet information services having to meet the increasing information demands of users in the dynamic Internet environment. The purpose of this research was to use k-12 digital reference services as a starting point to better understand the process of building and maintaining Internet information services. The study has three specific objectives: (1) to build and apply a conceptual framework based on complexity research, literature, and the researcher's experience; (2) to use this conceptual framework to empirically describe how organizations, specifically k-12 digital reference services, build and maintain services in the dynamic Internet environment; and (3) to seek commonalties across these descriptions. Qualitative methods (elite interviews and document analysis) were used to elicit descriptions of six exemplary k-12 digital reference services. These descriptions were then compared across organizations to find commonalties. Appended are the Pre-Test Interview Transcript, quality criteria developed by the expert panel, the AskERIC Pre-Test, Internet sites for further information, and a synopsis of data gathering. Eighty-nine tables and figures are included throughout the text. Contains an index. (Author/AEF)
New concepts in digital reference by R. David Lankes( Book )

11 editions published in 2009 in English and Undetermined and held by 112 WorldCat member libraries worldwide

Let us start with a simple scenario: a man asks a woman "how high is Mount Everest?" The woman replies "29,029 feet." Nothing could be simpler. Now let us suppose that rather than standing in a room, or sitting on a bus, the man is at his desk and the woman is 300 miles away with the conversation taking place using e-mail. Still simple? happens every day. So why all the bother about digital (virtual, electronic, chat, etc.) reference? If the man is a pilot flying over Mount Everest, the answer matters. If you are a lawyer going to court, the identity of the woman is very important. Also, if you ever want to find the answer again, how that transaction took place matters a lot. Digital reference is a deceptively simple concept on its face: "the incorporation of human expertise into the information system." This lecture seeks to explore the question of how human expertise is incorporated into a variety of information systems, from libraries, to digital libraries, to information retrieval engines, to knowledge bases. What we learn through this endeavor, begun primarily in the library context, is that the models, methods, standards, and experiments in digital reference have wide applicability. We also catch a glimpse of an unfolding future in which ubiquitous computing makes the identification, interaction, and capture of expertise increasingly important. It is a future that is much more complex than we had anticipated. It is a future in which documents and artifacts are less important than the contexts of their creation and use
Digital reference services and centers at the United States Department of Education analysis and recommendations by Joanne Silverstein( Book )

1 edition published in 1999 in English and held by 83 WorldCat member libraries worldwide

The bread and butter of the Internet by R. David Lankes( Book )

1 edition published in 1997 in English and held by 71 WorldCat member libraries worldwide

The boring patient by R. David Lankes( Book )

1 edition published in 2014 in English and held by 17 WorldCat member libraries worldwide

"This book is not about cancer. It is about how David Lankes, professor and father, responded to being diagnosed, living with, and being treated for cancer. That is an important distinction because cancer is not funny. Cancer sucks. Cancer does not teach, cancer does not preach, cancer does not comfort, or inspire, or inform. Cancer kills. How one responds to cancer? That is a completely different matter. In this cross between memoir, case study, and a lecture, Lankes takes the reader on a humor ladened trip through a Hodgkin's Lymphoma diagnosis, chemotherapy, and ultimately a bone marrow transplant (technically an autologous stem cell transplant). This book is for others living through a journey with cancer. and those in the business of delivering health care like doctors, med students, nurses, and medical administrators"
Reference services : virtual, digital, and in-library: a new model for effective delivery( Visual )

1 edition published in 2007 in English and held by 1 WorldCat member library worldwide

"Richard Dougherty and a panel of experts explore the continuing dramatic changes coming to library reference services. Topics include: balancing in-library and virtual reference services, training staff for future changes, assessing reference services in all its formats, estimating real costs for service delivery, juggling copyright and intellectual property rights problems, reversing downward usage trends, deciding what reference services are right for your library, and exploring potential of reference service modalities"--College of DuPage website
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Audience level: 0.42 (from 0.29 for The boring ... to 0.56 for New concep ...)

The Atlas of New Librarianship
Alternative Names
Lankes , David

Lankes, David 1970-

Lankes, R.David

English (156)

Digital reference service in the new millennium : planning, management, and evaluationThe virtual reference desk : creating a reference futureImplementing digital reference services : setting standards and making it realVirtual reference service : from competencies to assessmentReference renaissance : current and future trendsThe digital reference research agendaThe virtual reference experience : integrating theory into practiceThe AskA starter kit : how to build and maintain digital reference services