WorldCat Identities

VisionPoint Productions

Overview
Works: 114 works in 221 publications in 2 languages and 1,258 library holdings
Classifications: HF5549.5.M63, 658.3045
Publication Timeline
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Most widely held works by VisionPoint Productions
Johnny the bagger a true story of customer service ( Visual )
4 editions published in 2007 in English and held by 152 WorldCat member libraries worldwide
Features the true story of "Johnny" who made a positive choice about his personal responsibility to provide from-the-heart service to his grocery store customers and changed the culture of an entire organization
The power of attitude: "It does make a difference" ( Visual )
6 editions published between 1994 and 2001 in English and held by 69 WorldCat member libraries worldwide
Based on Postitive attitudes at work by Sharon K. Ferrett. You will learn to: create a positive attitude, to recognize different types of attitudes, to deal with negative attitudes, to create a supportive work climate and to maintain a positive attitude
Whale done! the power of positive relationships ( Visual )
2 editions published in 2002 in English and held by 65 WorldCat member libraries worldwide
Whales and whale trainers at Sea World are used as example of how to build positive relationships in a work environment
Supervising the difficult employee ( Visual )
3 editions published in 2001 in English and held by 60 WorldCat member libraries worldwide
How to identify problems and explain to the employee why their behavior must change; follow a four-step process for gathering facts about the employee's behavior; implement documentation procedures to support any necessary disciplinary action; seek solutions and get a commitment from an employee to change; initiate three ways to follow-up on the employee's behavior
Everybody wins how to turn conflict into collaboration ( Visual )
7 editions published between 2002 and 2008 in English and held by 46 WorldCat member libraries worldwide
This program will help your employees learn how to recognize three of the most common conflict situations in the workplace and how to ensure win-win resolutions that will increase productivity in your organization
Generations M.E.E.T. for respect in the workplace ( Visual )
3 editions published in 2006 in English and held by 40 WorldCat member libraries worldwide
Teaches employees and managers how to better communicate across generations in the workplace by using the M.E.E.T. (Make time to discuss; Explore differences; Encourage respect; Take personal responsibility) approach to handling conflict
Overcoming stress at work ( Visual )
3 editions published between 1994 and 2001 in English and held by 37 WorldCat member libraries worldwide
How to define stress and develop four techniques to channel anxiety at work; identify your stressful moments at work in order to better control them; understand typical emotional responses such as fight-flight, separation anxiety, fear and more; use "self-knowledge" and risk-taking to curb anxiety at work
Peer today, boss tomorrow navigating your changing role ( Visual )
6 editions published between 2002 and 2008 in English and held by 35 WorldCat member libraries worldwide
Designed to help new managers transition from the status of "coworker" to "supervisor", this video explains four strategies for success: accept the new role; establish boundaries; communicate; take action
The extraordinary leader going from good to great ( Visual )
5 editions published between 2003 and 2012 in English and held by 35 WorldCat member libraries worldwide
Explains five key insights that distinguish a truly extraordinary leader from a good or "average" leader.--Container
Glad I could help real customer service situations for discussion ( Visual )
7 editions published between 2002 and 2012 in English and held by 31 WorldCat member libraries worldwide
How to respond positively in difficult customer service situations and provide consistent, high-quality service
WorkSmarts how to get along, get noticed, and get ahead ( Visual )
4 editions published between 2001 and 2003 in English and held by 31 WorldCat member libraries worldwide
Demonstrates to employees and supervisors what it takes to fit in and succeed in an organization
M.E.E.T. on common ground speaking up for respect in the workplace ( Visual )
4 editions published between 2001 and 2007 in English and held by 30 WorldCat member libraries worldwide
Uses six vignettes to demonstrate how employees can deal with workplace diversity issues professionally and respectfully through M.E.E.T : make time to discuss; explore differences; encourage respect; take personal responsibility
Bad apples how to deal with difficult attitudes ( Visual )
2 editions published in 2000 in Chinese and English and held by 27 WorldCat member libraries worldwide
Helps supervisors, employees, and managers learn how to deal with negative people, whether a co-worker, customer, or even the boss. Based on material by Michele Matt Yanna
The three-dimensional interview evaluating for capability, commitment, and chemistry ( Visual )
4 editions published between 2006 and 2009 in English and held by 26 WorldCat member libraries worldwide
Provides participants with the skills and knowledge they need in order to effectively conduct a consistent structured interview process to hire the best fit with the job requirements and organizational culture
Courage to coach ( Visual )
8 editions published between 2000 and 2009 in English and held by 25 WorldCat member libraries worldwide
Outlines a specific 4 step process for coaching that will work in any employee performance situation
Let's T.A.L.K. how to handle the difficult performance appraisal ( Visual )
3 editions published in 2002 in English and held by 25 WorldCat member libraries worldwide
This program is designed to assist managers and supervisors in dealing with difficult performance appraisal situations. Provides managers with practical and effective techniques for handling difficult performance appraisals. Suggestions based on the T.A.L.K. model include: Tell it as you see it; Ask for feedback; Lead towards a solution; Keep at it until it sticks. Scenes with employees show application for the model. The program provides several difficult scenarios that managers may face when dealing with employees and each scenario utilizes an easy-to-use, four-step process for working through the employee situation
Harassment & discrimination in the workplace It's not just about sex anymore ( Visual )
3 editions published in 2002 in English and held by 24 WorldCat member libraries worldwide
Illustrates situations that may leave your employees and your organization open to lawsuit. Shows how harassment and/or discrimination can be based on such things as: race or national origin, religion, sex or sexual orientation, disability, marital status, and political affiliation
A.C.E. it! how to solve tough workplace problems ( Visual )
4 editions published between 2003 and 2006 in English and held by 23 WorldCat member libraries worldwide
Explains the A.C.E. model, an approach that utilizes coaching and communication techniques to help employees resolve problems that affect workplace productivity and morale
L.E.A.D. with integrity promoting a culture of ethical conduct and compliance ( Visual )
5 editions published between 2006 and 2009 in English and held by 21 WorldCat member libraries worldwide
L.E.A.D. stands for: Listen and watch; Encourage openness and honesty; Analyze and take action; Demonstrate fairness and respect. This video explores how supervisors, by behaving in an ethical manner themselves, can encourage and promote the same behavior in their employees
The right side of the line creating a respectful and harassment-free workplace ( Visual )
2 editions published in 2005 in English and held by 21 WorldCat member libraries worldwide
Addresses harassment in all its forms (unprofessional teasing, inappropriate humor, stereotyping, gossip, and sexual harassment), giving employees the tools to resolve situations before they escalate
 
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Audience Level
0
Audience Level
1
  Kids General Special  
Audience level: 0.50 (from 0.26 for Bad apples ... to 0.85 for Johnny the ...)
Languages
English (84)
Chinese (1)
Covers