WorldCat Identities

VisionPoint Productions

Overview
Works: 110 works in 215 publications in 2 languages and 1,289 library holdings
Classifications: HF5549.5.M63, 658.3045
Publication Timeline
Key
Publications about VisionPoint Productions Publications about VisionPoint Productions
Publications by VisionPoint Productions Publications by VisionPoint Productions
Most widely held works by VisionPoint Productions
Johnny the bagger a true story of customer service ( Visual )
5 editions published between 2007 and 2009 in English and held by 157 WorldCat member libraries worldwide
Features the true story of "Johnny" who made a positive choice about his personal responsibility to provide from-the-heart service to his grocery store customers and changed the culture of an entire organization
The power of attitude: "It does make a difference" ( Visual )
6 editions published between 1994 and 2001 in English and held by 73 WorldCat member libraries worldwide
Based on Postitive attitudes at work by Sharon K. Ferrett. You will learn to: create a positive attitude, to recognize different types of attitudes, to deal with negative attitudes, to create a supportive work climate and to maintain a positive attitude
Supervising the difficult employee ( Visual )
3 editions published in 2001 in English and held by 66 WorldCat member libraries worldwide
How to identify problems and explain to the employee why their behavior must change; follow a four-step process for gathering facts about the employee's behavior; implement documentation procedures to support any necessary disciplinary action; seek solutions and get a commitment from an employee to change; initiate three ways to follow-up on the employee's behavior
Whale done! the power of positive relationships ( Visual )
2 editions published in 2002 in English and held by 63 WorldCat member libraries worldwide
Whales and whale trainers at Sea World are used as example of how to build positive relationships in a work environment
Everybody wins how to turn conflict into collaboration ( Visual )
7 editions published between 2002 and 2008 in English and held by 48 WorldCat member libraries worldwide
This program will help your employees learn how to recognize three of the most common conflict situations in the workplace and how to ensure win-win resolutions that will increase productivity in your organization
Generations M.E.E.T. for respect in the workplace ( Visual )
4 editions published between 2006 and 2008 in English and held by 41 WorldCat member libraries worldwide
Teaches employees and managers how to better communicate across generations in the workplace by using the M.E.E.T. (Make time to discuss; Explore differences; Encourage respect; Take personal responsibility) approach to handling conflict
Overcoming stress at work ( Visual )
3 editions published between 1994 and 2001 in English and held by 39 WorldCat member libraries worldwide
How to define stress and develop four techniques to channel anxiety at work; identify your stressful moments at work in order to better control them; understand typical emotional responses such as fight-flight, separation anxiety, fear and more; use "self-knowledge" and risk-taking to curb anxiety at work
The extraordinary leader going from good to great ( Visual )
4 editions published between 2003 and 2012 in English and held by 33 WorldCat member libraries worldwide
Explains five key insights that distinguish a truly extraordinary leader from a good or "average" leader
Peer today, boss tomorrow navigating your changing role ( Visual )
4 editions published between 2002 and 2008 in English and held by 32 WorldCat member libraries worldwide
Designed to help new managers transition from the status of "coworker" to "supervisor", this video explains four strategies for success: accept the new role; establish boundaries; communicate; take action
WorkSmarts how to get along, get noticed, and get ahead ( Visual )
4 editions published between 2001 and 2003 in English and held by 32 WorldCat member libraries worldwide
Shows employees and supervisors what it really takes to fit in and succeed in an organization. Encourages employees to adopt four strategies: (1) be positive and proactive; (2) be accountable and flexible; (3) be cooperative and respectful; (4) communicate and listen
Glad I could help real customer service situations for discussion ( Visual )
6 editions published between 2002 and 2009 in English and held by 30 WorldCat member libraries worldwide
How to respond positively in difficult customer service situations and provide consistent, high-quality service
Bad apples how to deal with difficult attitudes ( Visual )
2 editions published in 2000 in Chinese and English and held by 29 WorldCat member libraries worldwide
Helps supervisors, employees, and managers learn how to deal with negative people, whether a co-worker, customer, or even the boss. Based on material by Michele Matt Yanna
M.E.E.T. on common ground speaking up for respect in the workplace ( Visual )
3 editions published between 2001 and 2007 in English and held by 28 WorldCat member libraries worldwide
Teaches viewers to recognize, respond to, and resolve difficult interactions in the workplace that can stem from individual and cultural differences. Provides practical skills to create a respectful and inclusive workplace
Courage to coach ( Visual )
8 editions published between 2000 and 2009 in English and held by 27 WorldCat member libraries worldwide
Outlines a specific 4 step process for coaching that will work in any employee performance situation
The three-dimensional interview evaluating for capability, commitment, and chemistry ( Visual )
4 editions published between 2006 and 2009 in English and held by 27 WorldCat member libraries worldwide
Provides participants with the skills and knowledge they need in order to effectively conduct a consistent structured interview process to hire the best fit with the job requirements and organizational culture
Let's T.A.L.K. how to handle the difficult performance appraisal ( Visual )
3 editions published in 2002 in English and held by 26 WorldCat member libraries worldwide
This program is designed to assist managers and supervisors in dealing with difficult performance appraisal situations. Provides managers with practical and effective techniques for handling difficult performance appraisals. Suggestions based on the T.A.L.K. model include: Tell it as you see it; Ask for feedback; Lead towards a solution; Keep at it until it sticks. Scenes with employees show application for the model. The program provides several difficult scenarios that managers may face when dealing with employees and each scenario utilizes an easy-to-use, four-step process for working through the employee situation
Harassment & discrimination in the workplace It's not just about sex anymore ( Visual )
3 editions published in 2002 in English and held by 24 WorldCat member libraries worldwide
Illustrates situations that may leave your employees and your organization open to lawsuit. Shows how harassment and/or discrimations can be based on such things as: race or national origin, religion, sex or sexual orientation, disability, marital status, and political affiliation
A.C.E. it! how to solve tough workplace problems ( Visual )
4 editions published between 2003 and 2006 in English and held by 23 WorldCat member libraries worldwide
Explains the A.C.E. model, an approach that utilizes coaching and communication techniques to help employees resolve problems that affect workplace productivity and morale
Whale done ( Visual )
4 editions published between 2002 and 2007 in English and held by 22 WorldCat member libraries worldwide
Filmed on location at SeaWorld, Ken Blanchard teaches a technique used by the whale trainers that illustrates how to improve relationships by building trust, accentuating the positive, and redirecting energy when things get off track
Get the whole picture asking probing questions in a behavior-based interview : video certification training ( Visual )
4 editions published between 2002 and 2006 in English and held by 21 WorldCat member libraries worldwide
Designed to ensure that managers will know exactly how to get the specific work examples they need to evaluate and hire the right candidates and conduct legally defensible interviews. Helps learners to create their own probing-styles profile, develop a personal action plan, and practice each of the 5 probing strategies
 
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Audience Level
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  Kids General Special  
Audience level: 0.48 (from 0.27 for Bad apples ... to 0.81 for Johnny the ...)
Languages
English (82)
Chinese (1)
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