Results tagged “WorldCat Local” from WorldCat Blog

Recently, at the American Library Association (ALA) conference, one of my colleagues, Arnold Arcolio, gave a presentation about the WorldCat Local usability studies we've done over the past two years. Most of these studies were conducted in collaboration with partner libraries who piloted WorldCat Local. We've decided to make this summary of findings available on the oclc.org website for anyone:

http://www.oclc.org/worldcatlocal/usability

If you have any questions or comments regarding this summary, please contact Arnold at arnold_arcolio@oclc.org.

What's next?

We are continuing to usability test WorldCat Local and to make improvements to the application based on customer and user feedback we receive through various channels. Our most recent usability testing is being completed at academic and public libraries in Illinois. A few of the concepts we're looking at involve improvements to the search results pages and library filtering, improvements to the search of multiple databases in one interface for metasearching, and improvements to the display of electroinc access on the item record pages.


Feedback from the librarians who attended the ALA presentation where Bob Schulz gave an overview of WorldCat.org and WorldCat Local usability findings was overwhelming: you want us to share more information!

We hear you. In response, Arnold Arcolio from OCLC San Mateo is working on putting together a high-level, cross-test summary of what we're seeing, our conclusions, and how we're responding to what we've discovered during our user research. We're trying to determine the best way to discuss and collaborate on these topics, so right now, we're looking into making it a wiki-like page where OCLC and other libraries can share their findings and experiences as well.

We expect the summary to include information about the differences we're seeing in the kinds of users of WorldCat.org and WorldCat Local and how that informs the different personas we're developing for the two products.

Meanwhile, if you're interested in our process of evaluation and user research, you can visit our OCLC usability website.

Stay tuned!

OCLC apologizes for poor response time on WorldCat.org during November 19 and 20. The OCLC servers that run WorldCat.org and WorldCat Local were attacked by processes initiated from nearly 2,000 IP addresses that proved to be registered to a single source. Our investigation revealed that these attacks seriously degraded response time for WorldCat.org and WorldCat Local users. OCLC blocked the attacks and response times returned to normal.

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