Front cover image for The 7 keys to communicating in Japan : an intercultural approach

The 7 keys to communicating in Japan : an intercultural approach

Haru Yamada (Author), Orlando R. Kelm (Author), David A. Victor (Author)
This book provides a practical set of guidelines for people wishing to communicate professionally in Japan, following the model of the similar book by Kelm and Victor on Brazil. Good communication requires more than knowing the language. Haru Yamada, Orlando Kelm, and David Victor, seasoned cross-cultural trainers for businesspeople, provide a guide through Victor's LESCANT model (Language, Environment, Social Organization, Context, Authority, Nonverbal, and Time). Each chapter addresses one of these topics and demonstrates how to evaluate the differences between Japan and North America, presenting examples to help people avoid common communication mistakes. The book is generously peppered with photographs to provide visual examples. The authors complete the book with a case study chapter on a business interaction between Japanese and North Americans (NA). They then gathered comments from various NA professionals working in Japan and Japanese working with US professionals about the interactions in the case, providing helpful observations about the situation. The book straddles some language and communication topics, international relations, and reaches into the business community, a strong academic program at GU, presenting us with a new opportunity to reach a wider audience
Print Book, English, 2017
Georgetown University Press, Washington, DC, 2017
xxiii, 256 pages : illustrations ; 22 cm
9781626164765, 9781626164772, 1626164762, 1626164770
The Japanese language: one language, one country
The Japanese environment : ma, the human translation of natural space
Japanese social organization : inside and outside faces
Japanese contexting : listener talk 101
The Japanese authority conception : playing chess or playing go
Japanese nonverbal communication : not just about a bow
The Japanese temporal conception : the right thing at the right time
Case study : getting down to earth with cloud computing