Front cover image for Working knowledge : how organizations manage what they know

Working knowledge : how organizations manage what they know

"Drawing from their work with more than thirty knowledge-rich firms, Davenport and Prusak examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate wisdom into market value. They categorize knowledge work into four sequential activities - accessing, generating, embedding, and transferring - and look at the key skills, techniques, and processes of each. While they present a practical approach to cataloging and storing knowledge so that employees can easily leverage it throughout the firm, the authors caution readers about the limits of communications and information technology in managing intellectual capital."--Jacket
eBook, English, ©1998
Harvard Business School Press, Boston, Mass, ©1998
1 online resource (xv, 199 pages) : illustrations
9780585056562, 9780875846552, 9781578513017, 0585056560, 0875846556, 1578513014
What do we talk about when we talk about knowledge?
The promise and challenge of knowledge markets
Knowledge generation
Knowledge codification and coordination
Knowledge transfer
Knowledge roles and skills
Technologies for knowledge management
Knowledge management projects in practice
The pragmatics of knowledge management