Front cover image for Delivering results : a new mandate for human resource professionals

Delivering results : a new mandate for human resource professionals

"Delivering Results collects some of the best articles from the Harvard Business Review and creates a resource that addresses the need for HR professionals to re-invent themselves as strategic players capable of generating organizational capabilities. With an introduction from Dave Ulrich, author of the bestselling Human Resource Champions, this collection examines the new skills, roles, and purpose that HR must cultivate if it is to add value. The goal of this timely Harvard Business Review book is to define a new era in management, one in which HR is no longer considered a bureaucratic department devoted to staffing, policy, and compensation, but is looked to as a partner in shaping and directing strategic outcomes."--Jacket
Print Book, English, ©1998
Harvard Business School Press, Boston, ©1998
vii, 349 pages : illustrations ; 24 cm
9780875848693, 0875848699
Dave Ulrich
Part I Delivering Core Capabilities29(64)
1 A New Mandate for Human Resources
Dave Ulrich
2 The Core Competence of the Corporation
C.K. Prahalad
Gary Hamel
3 Competing on Capabilities: The New Rules of Corporate Strategy
George Stalk Jr.
Philip Evans
Lawrence E. Shulman
Part II Creating Strategic Clarity: Become a Strategic Partner93(74)
1 What Is Strategy?
Michael E. Porter
2 Changing the Role of Top Management: Beyond Strategy to Purpose
Christopher A. Bartlett
Sumantra Ghoshal
3 Building Your Company's Vision
James C. Collins
Jerry I. Porras
Part III Making Change Happen: Become a Change Agent167(86)
1 Changing the Way We Change Richard Tanner Pascale, Mark Millemann
Linda Gioja
2 Breaking the Functional Mind-Set in Process Organizations
Ann Majchrzak
Qianwei Wang
3 Fix the Process, Not the Problem
Harold Sirkin
George Stalk Jr.
4 Good Communication That Blocks Learning
Chris Argyris
5 The Employee-Customer-Profit Chain at Sears
Anthony J. Rucci
Steven P. Kirn
Richard T. Quinn
Part IV Creating Intellectual Capital: Become an Employee Champion253(66)
1 Managing Professional Intellect: Making the Most of the Best
James Brian Quinn
Philip Anderson
Sydney Finkelstein
2 Toward a Career-Resilient Workforce
Robert H. Waterman Jr.
Judith A. Waterman
Betsy A. Collard
3 Opening the Books
John Case
4 Putting Your Company's Whole Brain to Work
Dorothy Leonard
Susaan Straus
Executive Summaries319(12)
About the Contributors331(8)