Handbook of organizational citizenship behavior : a review of "good soldier" activity in organizations

Ch. 1. The circumplex model and the future of organizational citizenship behavior research / Henry Moon, Linn Van Dyne and Krysia Wrobel

Ch. 2. An integrative view of and a common conceptual space for employee extra-role behaviors / Kenneth K. Eastman and Badrinarayan Shankar Pawar

Ch. 3. The construct of organizational citizenship behavior : should we analyze after we have conceptualized? / Kenneth S. Law, Chi-Sum Wong and Zhen Xiong Chen

Ch. 4. Leader-member exchange and contextual performance : the mediating influence of organization-based self-esteem / Samuel Aryee, Pawan Budhwar and Hwee Hoon Tan

Ch. 5. Organizational citizenship behaviors as social dilemmas : theoretical and methodological developments / Denise Daniels, Jeff Joireman and Dishan Kamdar

Ch. 6. A latent variable approach to rating source equivalence : who should provide ratings on organizational citizenship behavior dimensions? / Robert J. Vandenberg, Charles E. Lance and Sandra C. Taylor

Ch. 7. A unit-level perspective on organizational citizenship behavior / Stefanie E. Naumann and Mark G. Ehrhart

Ch. 8. Prosocial behavior and performance at three levels of analysis : an integrative model / Tjai M. Nielsen, Terry R. Halfhill and Sarah K. Nielsen

Ch. 9. It's who I am : role identity and organizational citizenship behavior of volunteers / Linn Van Dyne and Steven M. Farmer

Ch. 10. The workplace social exchange network : its effect on organizational citizenship behavior, contextual performance, job satisfaction, and intent to leave / William S. Schaninger, Jr. and David L. Turnipseed, Jr

Ch. 11. Work is its own reward : employee perceptions about rewarding organizational citizenship behaviors / Kira Kristal Reed and Deborah L. Kidder

Ch. 12. Motivational traits and self-development OCB : a dimensional and configurational analysis / Soon Ang, Kok-Yee Ng and Karen Goh. Ch. 13. When actions speak as loudly as words : autonomy support, psychological empowerment and organizational citizenship behavior / Carol Cabrey Cirka

Ch. 14. The relationship between team context and the team leader's linking pin quality / Sara A. McComb, Stephen G. Green and W. Dale Compton

Ch. 15. Refining organizational citizenship behavior : the soldier's tale / Marie G. Wilson

Ch. 16. Corporate philosophy and middle management reality : exploring organizational citizenship behavior via social responsibility strategies / Aidan McQuade, Phyl Johnson and Anne Douglas

Ch. 17. A theoretical model of the influence of organizational citizenship behaviors on organizational effectiveness / Brian P. Niehoff

Ch. 18. Organizational citizenship behaviors and burnout / Jonathon R.B. Halbesleben and Wm. Matthew Bowler

Ch. 19. Customers as good soldiers : extending organizational citizenship behavior research to the customer domain / Markus Groth, Daniel P. Mertens and Ryan O. Murphy

Ch. 20. Organizational citizenship behavior : a predictor of employee voluntary turnover / Xiao-Ping Chen